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- Tasks: Provide top-notch IT support and troubleshoot issues for our global SaaS platform.
- Company: Join Acturis, a leading innovator in insurance technology with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be part of a team that values your ideas and makes a real impact in the industry.
- Qualifications: Experience in IT support and a passion for problem-solving are essential.
- Other info: Work in a dynamic environment recognised as a Great Place to Work®.
The predicted salary is between 50000 - 70000 £ per year.
At Acturis, innovation isn’t just part of our culture - it’s in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who with fellow former McKinsey partner David McDonald set out to reinvent insurance technology. From those start-up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry. Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers, and MGAs, we continue to shape modern insurance across both personal and commercial lines.
Recognised as a Great Place to Work® 2026, Acturis combines the agility and innovation of a start-up with the scale and stability of an industry leader. You’ll join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. And as an EcoVadis Committed rated organisation, we focus on creating long term value by operating in a sustainable and responsible way.
Senior IT Support Engineer — Global SaaS Innovator employer: Acturis Limited
Contact Detail:
Acturis Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer — Global SaaS Innovator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior IT Support Engineer role. You never know who might have the inside scoop on openings at companies like Acturis.
✨Tip Number 2
Prepare for those interviews! Research Acturis and understand their culture and values. Be ready to discuss how your skills can contribute to their innovative approach in transforming insurance technology.
✨Tip Number 3
Showcase your problem-solving skills! As an IT Support Engineer, you'll need to demonstrate your ability to tackle challenges head-on. Share examples from your past experiences that highlight your technical expertise and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Acturis team and being part of their exciting journey.
We think you need these skills to ace Senior IT Support Engineer — Global SaaS Innovator
Some tips for your application 🫡
Show Your Passion for Innovation: When writing your application, let your enthusiasm for innovation shine through. We love seeing candidates who are excited about transforming industries and can share their own experiences or ideas that align with our mission.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior IT Support Engineer role. Highlight relevant skills and experiences that match the job description, so we can see how you fit into our team right from the start.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that make it easy for us to understand your qualifications and motivations without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our innovative team!
How to prepare for a job interview at Acturis Limited
✨Know Your Tech Inside Out
As a Senior IT Support Engineer, you’ll need to demonstrate your technical expertise. Brush up on the latest trends in SaaS and be ready to discuss specific technologies and tools you’ve worked with. Make sure you can explain how you've solved complex issues in the past.
✨Showcase Your Problem-Solving Skills
Acturis values innovation, so be prepared to share examples of how you've tackled challenges creatively. Think of scenarios where you identified a problem, implemented a solution, and the impact it had on your team or company. This will show your ability to think on your feet.
✨Understand Their Culture
Familiarise yourself with Acturis’ journey and values. They pride themselves on being a Great Place to Work® and focus on sustainability. Reflect on how your personal values align with theirs and be ready to discuss this during the interview.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about their technology stack, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.