Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design, implement, and maintain IT systems while troubleshooting issues.
- Company: Join Acturis, the UK's leading SaaS provider for general insurance.
- Benefits: Competitive salary, performance bonuses, and hybrid working model.
- Why this job: Gain hands-on experience in a dynamic IT environment with real responsibilities.
- Qualifications: Recent graduates with a passion for IT and strong problem-solving skills.
- Other info: Enjoy structured training and mentorship from experienced colleagues.
The predicted salary is between 30000 - 42000 £ per year.
About Acturis
Acturis is the UKs leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown strongly over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. At Acturis we invest in recruiting, developing and promoting talent.
With us you will:
- Work with a talented, motivated and friendly group of like-minded colleagues
- Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
- Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
- Receive written constructive performance feedback and encouragement every third month
- Be given real responsibility for your own projects as soon as you are ready
- Receive a competitive salary and annual performance-based reviews
- Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
Our Hybrid Working Policy requires employees to spend two days each week in our Farringdon office and three days working remotely from home.
Role
As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity for a recent graduate to gain hands-on experience in an enterprise setting while contributing to our digital transformation journey.
Responsibilities
- System Design and Implementation: Collaborate with the IT team to design, develop, and implement robust IT solutions that meet the needs of internal colleagues. This includes network design, server setup, and software installation/configuration.
- Maintenance and Troubleshooting: Proactively monitor system performance, identify issues, and troubleshoot problems to ensure the smooth operation of our enterprise IT environment. Use your analytical skills to diagnose complex technical issues and implement effective solutions.
- Documentation: Maintain detailed documentation of all systems, processes, and procedures. This includes creating user manuals, system architecture diagrams, and step-by-step troubleshooting guides.
- Training and Support: Provide technical support to internal colleagues, training them on new IT tools or updates as necessary. Foster a culture of continuous learning within the organization.
- Projects: Engage in projects that enhance our IT infrastructure, including upgrades, migrations, or integrations.
What The First 3 Months Will Look Like
In your initial months at Acturis, you'll begin an intensive learning journey, balancing project work with hands-on support to build both technical skills and real-world experience within our enterprise IT environment.
- Project Work (40% of time): You'll start by contributing to ongoing projects, working closely with senior engineers to implement solutions, and gaining exposure to enterprise-level IT systems. This could involve improving scripts and automations, designing and implementing changes to tools or infrastructure.
- Support and Troubleshooting (60% of time): A significant portion of your early responsibilities will involve direct support to colleagues, helping them resolve individual IT issues. You'll learn to diagnose common problems, apply standard solutions, and navigate our ticketing system effectively. Additionally, you'll participate in larger-scale troubleshooting efforts, working alongside the team to resolve enterprise-wide service disruptions.
Training
Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:
- New joiners receive concentrated initial training and close mentoring
- Colleagues are encouraged to complete industry standard training in relevant topics
- More senior colleagues can choose courses with time set aside and the course paid for
- The Acturis management team run training sessions to pass on experience and best practice
About You
You will be a self-starter who thrives when collaborating in a team full of brilliant and motivated people, with diverse interests and backgrounds. Everyone at Acturis has an outstanding academic background and we share a common passion for innovation. Successful applicants will also have the following attributes:
- A clear interest in IT with examples of projects or work
- Graduated with a 2:1 or a 1st in a technical subject
- Good A-levels or equivalent
- A track record of delivering on projects and ability to carry tasks through to completion
- Excellent verbal and written communication skills
- An ability to work well as part of a team, seamlessly collaborating with others
- Excellent problem-solving skills
Graduate Enterprise IT Support Engineer (2026) employer: Acturis Limited
Contact Detail:
Acturis Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Enterprise IT Support Engineer (2026)
✨Tip Number 1
Network like a pro! Reach out to current employees at Acturis on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and might just land you a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your projects and how they relate to the role. We want to see your passion for IT and problem-solving in action!
✨Tip Number 3
Showcase your teamwork skills! Acturis values collaboration, so share examples of how you've worked with others to achieve goals. We love to see candidates who can thrive in a team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Acturis family.
We think you need these skills to ace Graduate Enterprise IT Support Engineer (2026)
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT! Share specific examples of projects or experiences that highlight your interest and skills in the field. This will help us understand what drives you and how you can contribute to our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Graduate Enterprise IT Support Engineer role. Highlight relevant coursework, skills, and experiences that align with the job description. We want to see how you fit into our culture and the specific responsibilities of the role.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Acturis!
How to prepare for a job interview at Acturis Limited
✨Know Your IT Basics
Brush up on your fundamental IT concepts, especially those related to system design and troubleshooting. Be ready to discuss any relevant projects or experiences that showcase your technical skills and understanding of enterprise IT environments.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to implement effective solutions.
✨Demonstrate Team Spirit
Acturis values collaboration, so be sure to convey your ability to work well in a team. Share instances where you’ve successfully collaborated with others, and express your enthusiasm for learning from colleagues and contributing to group projects.
✨Ask Insightful Questions
Prepare thoughtful questions about Acturis' IT systems, ongoing projects, or training opportunities. This shows your genuine interest in the role and helps you understand how you can contribute to their digital transformation journey.
