At a Glance
- Tasks: Lead DB Administration and manage the full lifecycle of pension scheme operations.
- Company: Major UK pensions provider with a client-focused culture.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join a significant employer with excellent visibility and growth opportunities.
- Why this job: Make a real impact in pensions while mentoring a dynamic team.
- Qualifications: Experience in pension scheme administration and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
Are you a Pensions expert with significant experience in occupational pension scheme administration? Do you have strong knowledge of DB and/or DC schemes? Do you have a background in managing or supervising a pensions administration team? Then this exciting role within a major UK organisation has your name written all over it!
Managing the full lifecycle of pension scheme administration (CDC, Superfund and Annual Events), you will oversee benefit calculations, retirements, transfers, deaths and other member events, all the while ensuring accuracy and timeliness of all pension-related transactions.
You will also oversee daily contact centre operations, monitoring and managing service levels, response times and customer satisfaction metrics. In addition, you will draw on your well-honed team leadership and people management skills by mentoring and developing a team of pension administrators as well as acting as the main point of contact for trustees, employers, and advisers.
Client-focused and data-driven, the successful candidate will have a sound understanding of relevant pension legislation and governance requirements coupled with the demonstrable ability to manage budgets and operational performance. Comfortable working to tight deadlines and with competing priorities, you will also combine your calm and pragmatic mindset with your aptitude for problem-solving and conflict resolution skills.
This is an exceptional and highly visible role within a significant employer.
Take charge of DB Administration within a client-focused culture for a major UK pensions provider employer: Actuarial Futures
Contact Detail:
Actuarial Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Take charge of DB Administration within a client-focused culture for a major UK pensions provider
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of DB and DC schemes. Be ready to discuss your experience with pension scheme administration and how you've managed teams in the past. Confidence is key!
✨Tip Number 3
Showcase your client-focused mindset during interviews. Share examples of how you've improved customer satisfaction metrics or handled challenging situations with clients. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Take charge of DB Administration within a client-focused culture for a major UK pensions provider
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in DB and DC schemes, and don’t forget to mention any team management roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about pensions and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a bit of personality!
Showcase Your Client-Focused Mindset: Since this role is all about client focus, make sure to include examples of how you've put clients first in your previous roles. Whether it's improving service levels or enhancing customer satisfaction, we want to hear about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Actuarial Futures
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB and DC schemes before the interview. Be ready to discuss specific examples from your experience in occupational pension scheme administration, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Since the role involves managing a team, prepare to share instances where you've successfully led or mentored others. Highlight your approach to team development and how you've handled challenges in a supervisory capacity.
✨Demonstrate Client-Focused Mindset
Think about how you've prioritised customer satisfaction in previous roles. Be prepared to discuss how you’ve managed service levels and response times, and how you ensure that client needs are met effectively.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare examples of how you've resolved conflicts or tackled tight deadlines in the past, showcasing your calm and pragmatic approach to challenges.