At a Glance
- Tasks: Lead a team in pensions admin, driving performance and service excellence.
- Company: Dynamic organisation focused on innovative change and customer-centric outcomes.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Opportunity for visibility across the organisation and involvement in exciting projects.
- Why this job: Shape the future of pensions while building strong relationships and improving processes.
- Qualifications: Proven leadership skills and technical knowledge in pensions administration.
The predicted salary is between 40000 - 50000 £ per year.
Drive performance, positive change and service excellence as a role model and team leader in pensions administration. Are you a talented leader in pensions administration, passionate about innovative change, continuous improvement and excellence in customer‑centric outcomes? Drawing on your proven technical aptitude for pensions admin, you will play a central role in shaping our client's vision for the future, ensuring processes and people are continually able (and supported) to deliver outstanding results.
Building strong relationships with employers, members and internal stakeholders, you will be instrumental in ensuring high standards of quality and output across the team while addressing performance concerns in an agile way. You will play a key role in managing complaints and escalations, maintaining accurate logs and utilising your emotional intelligence in any conflict resolution scenario. You will also keep abreast of the changing landscape of pension legislation and scheme rules, checking complex cases and payments.
As well as these responsibilities, you will represent Pensions Administration Services on project groups and contribute to organisational initiatives, thereby adding to your visibility across the organisation and beyond. Confident with problem‑solving and providing constructive challenge, you will be a proven leader and motivator who has the ability to use your strong interpersonal and emotive skills to deliver support and encouragement for other members of the team. An exciting opportunity to make a real impact within the world of pensions.
Drive performance, positive change and service excellence as a role model and team leader in pe[...] in Leeds employer: Actuarial Futures
Join a dynamic and forward-thinking organisation that prioritises innovation and excellence in pensions administration. Our supportive work culture fosters continuous improvement and offers ample opportunities for professional growth, ensuring you can thrive as a leader while making a meaningful impact. Located in a vibrant area, we provide a collaborative environment where your contributions are valued, and your career aspirations can be realised.
StudySmarter Expert Advice🤫
We think this is how you could land Drive performance, positive change and service excellence as a role model and team leader in pe[...] in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience in pensions administration aligns with their vision for service excellence and positive change.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven performance and managed teams effectively, especially in challenging situations. This will highlight your ability to be a role model.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Drive performance, positive change and service excellence as a role model and team leader in pe[...] in Leeds
Some tips for your application 🫡
Show Your Passion for Pensions:When writing your application, let your enthusiasm for pensions administration shine through. We want to see how passionate you are about driving positive change and delivering excellent customer outcomes.
Highlight Your Leadership Skills:Make sure to showcase your experience as a leader in your written application. We’re looking for someone who can motivate and support their team, so share examples of how you've done this in the past.
Be Specific About Your Achievements:Use concrete examples to demonstrate your technical aptitude and problem-solving skills. We love seeing how you've tackled challenges and contributed to continuous improvement in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in pensions administration.
How to prepare for a job interview at Actuarial Futures
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions administration, including the latest legislation and scheme rules. Being able to discuss recent changes and how they impact processes will show that you're not just a leader but also a knowledgeable resource.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlight your ability to motivate others and drive performance, as this role requires someone who can inspire their team to achieve excellence.
✨Demonstrate Emotional Intelligence
Be ready to discuss scenarios where you've had to manage complaints or resolve conflicts. Use specific examples to illustrate your emotional intelligence and how it helped you navigate difficult conversations while maintaining strong relationships.
✨Engage with Stakeholders
Think about how you've built relationships with various stakeholders in previous roles. Be prepared to share strategies for effective communication and collaboration, as this position involves working closely with employers, members, and internal teams.
