At a Glance
- Tasks: Triage patients over the phone and provide essential care advice.
- Company: Acton Medical Associates, a community-focused healthcare provider.
- Benefits: Competitive hourly wage, flexible hours, and supportive work environment.
- Other info: Join a diverse team with opportunities for growth and learning.
- Why this job: Make a real difference in patients' lives while developing your nursing skills.
- Qualifications: Must have current Massachusetts RN/LPN license and CPR certification.
The predicted salary is between 38 - 38 £ per hour.
Acton Medical Associates, PC is a community-oriented group committed to the highest quality of care.
We are currently hiring full time and part time (3-5 days per week) RNs and LPNs for our busy primary care practice to work as on-site phone triage nurses for our internal medicine patients.
This is an on-site position located in our Acton office.
Responsibilities include the following. Other duties may be assigned.
- Triage patients over the telephone.
Assesses and evaluates their concerns.
This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary.
Responsible to decide and coordinate timeliness of visit i. e., emergency room, urgent, this week, next week, etc.
- Teach patients about diagnosis, treatment, medications and diet.
Provides emotional support to patients and parents.
Coordinates patients' needs with all other departments as needed.
- Complete all required paperwork and documents care rendered in all appropriate locations.
- Use the electronic medical record to document patient care and to communicate with providers and other staff regarding same.
- Refill patient prescriptions adhering to principles of safety and medical knowledge.
- Responsible to assist staff members and to stay current with procedures, policies: and protocols.
- Maintains patient confidentiality.
Requirements
- Current Massachusetts licensing and CPR certification required.
- Experience with phone triage in a group practice preferred.
- Electronic medical record knowledge. EClinical Works experience a plus.
- Weekend and holiday rotation required (1-2 per month)
Acton Medical Associates, PC is an equal opportunity employer.
AMA, PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Our typical hiring range for this position is $32.00 - $38.00 per hour.
Phone Triage Nurse in Acton employer: Acton Medical Associates, PC
Acton Medical Associates, PC is an exceptional employer that prioritises community-oriented care and employee well-being. With a supportive work culture, opportunities for professional growth, and a commitment to providing high-quality healthcare, our team members thrive in a collaborative environment. Located in Acton, we offer flexible scheduling options and competitive pay, making it an ideal place for dedicated nurses to make a meaningful impact.
Contact Details:
Acton Medical Associates, PC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Phone Triage Nurse in Acton
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Acton Medical Associates, PC for the Phone Triage Nurse role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Phone Triage Nurse in Acton
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Acton Medical Associates, PC, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Acton Medical Associates, PC, and how you can make a difference!
How to prepare for a job interview at Acton Medical Associates, PC
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Acton Medical Associates, PC.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Acton Medical Associates, PC appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Acton Medical Associates, PC supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
