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- Tasks: Help design and implement data delivery for payroll processes with clients.
- Company: Join activpayroll, a leader in payroll solutions, based in London.
- Benefits: Enjoy a hybrid work model and competitive salary with great perks.
- Why this job: Be part of a dynamic team, enhancing client experiences and tech solutions.
- Qualifications: Degree in IT or Computer Science; client-facing experience preferred.
- Other info: Opportunity to work with modern integration technologies and HCM applications.
The predicted salary is between 36000 - 60000 £ per year.
The Integrations Specialist role is a critical customer enabler, responsible for assisting in the design and implementation of data delivery mechanisms. Working directly with customers and internal stakeholders, this role acts as our technical expert providing dedicated technical assistance on the inbound and outbound integration and API technology utilised to get payroll processes up and running.
This is a great hybrid technical and client facing role, where you will be working in collaboration with the client to manage the end-to-end implementation of their integration options, giving them support and advice on the best solutions and ensuring that data integrity is maintained.
On a typical day, it looks like this...
- You’ll work on the end-to-end delivery of new strategic technology partner integration solutions, including analysis, scoping, technical design, testing, roll-out and documentation.
- Keeping customer experience and satisfaction in mind, you’ll identify change requests for technical development that will improve the integration experience or the service.
- Working with our development team, you’ll liaise to help design and scope enhancements to integration solutions based on Customer and Operations Team feedback.
To be brilliant in this role, you’ll...
- Be a solutions focussed IT professional with experience in a client facing environment (e.g. service desk, applications support).
- Be degree qualified in IT, Computer Science or equivalent technical qualification.
- Have knowledge and experience of supporting HCM applications (e.g. Workday) - this would be a great asset, but not essential.
- Have knowledge of modern integration technologies, principles and best practice.
- Have experience of developing process documentation including process flows, user guides and technical requirements.
- Have great customer service skills with the ability to act as a trusted advisor and build great relationships with clients.
Integrations Specialist | London, UK employer: activpayroll
Contact Detail:
activpayroll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integrations Specialist | London, UK
✨Tip Number 1
Familiarise yourself with the specific integration technologies mentioned in the job description. Understanding how APIs work and having hands-on experience with HCM applications like Workday can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the payroll and integration space. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous client-facing experiences in detail. Be ready to share examples of how you've successfully managed client relationships and resolved technical issues, as this will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your problem-solving skills during any interviews or discussions. Think of scenarios where you've identified and implemented solutions that improved processes or customer satisfaction, as this aligns perfectly with the responsibilities of the Integrations Specialist.
We think you need these skills to ace Integrations Specialist | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles and technical expertise. Emphasise any experience with HCM applications and integration technologies, as these are key for the Integrations Specialist position.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your skills align with the job requirements. Mention specific examples of past experiences where you successfully managed integrations or provided technical support.
Showcase Problem-Solving Skills: In your application, provide examples of how you've identified and resolved issues in previous roles. This will demonstrate your solutions-focused approach, which is crucial for the Integrations Specialist role.
Highlight Communication Skills: Since this role involves working closely with clients and internal teams, emphasise your communication skills. Include examples of how you've built relationships with clients and collaborated with colleagues to achieve successful outcomes.
How to prepare for a job interview at activpayroll
✨Understand the Role
Make sure you thoroughly understand the Integrations Specialist role and its responsibilities. Familiarise yourself with data delivery mechanisms, integration options, and API technology, as these will be key topics during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in relation to HCM applications like Workday. Highlight any experience you have with modern integration technologies and how you've applied them in previous roles.
✨Demonstrate Customer Service Skills
Since this role is client-facing, be ready to share examples of how you've provided excellent customer service in the past. Discuss how you've built relationships with clients and acted as a trusted advisor.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle specific integration challenges or client requests, and be ready to explain your thought process.
