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- Tasks: Assist in designing and implementing data delivery mechanisms for payroll processes.
- Company: Join activpayroll, a global leader in payroll solutions with a rich history and bright future.
- Benefits: Enjoy a hybrid work model, supportive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction while making a real impact.
- Qualifications: Degree in IT or Computer Science; client-facing experience preferred; knowledge of integration technologies is a plus.
- Other info: Embrace a culture of inclusivity and collaboration, where your ideas are valued.
The predicted salary is between 30000 - 42000 £ per year.
The Integrations Specialist role is a critical customer enabler, responsible for assisting in the design and implementation of data delivery mechanisms. Working directly with customers and internal stakeholders, this role acts as our technical expert providing dedicated technical assistance on the inbound and outbound integration and API technology utilised to get payroll processes up and running.
This is a great hybrid technical and client facing role, where you will be working in collaboration with the client to manage the end-to-end implementation of their integration options, giving them support and advice on the best solutions and ensuring that data integrity is maintained.
On a typical day, it looks like this...
- You’ll work on the end-to-end delivery of new strategic technology partner integration solutions, including analysis, scoping, technical design, testing, roll-out and documentation.
- Keeping customer experience and satisfaction in mind, you’ll identify change requests for technical development that will improve the integration experience or the service.
- Working with our development team, you’ll liaise to help design and scope enhancements to integration solutions based on Customer and Operations Team feedback.
To be brilliant in this role, you'll...
- Be a solutions focussed IT professional with experience in a client facing environment (e.g. service desk, applications support).
- Be degree qualified in IT, Computer Science or equivalent technical qualification.
- Have knowledge and experience of supporting HCM applications (e.g. Workday) - this would be a great asset, but not essential.
- Have knowledge of modern integration technologies, principles and best practice.
- Have experience of developing process documentation including process flows, user guides and technical requirements.
- Have great customer service skills with the ability to act as a trusted advisor and build great relationships with clients.
Our Story
From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential. Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide.
We’ve Got You
Hiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
Our Culture and Values
Creating a fair, inclusive team is central to our ethos, and we are committed to fostering equity and belonging in everything we do. Our core values - Big, Bold, Brilliant - underpin our shared commitment to embracing change, championing innovation and valuing every perspective our people bring to the table.
Integrations Specialist employer: activpayroll
Contact Detail:
activpayroll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integrations Specialist
✨Tip Number 1
Familiarise yourself with the latest integration technologies and API practices. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the payroll and integration space. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Integrations Specialist role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented integration solutions. Having specific examples ready will showcase your problem-solving skills and ability to work collaboratively with clients.
✨Tip Number 4
Research activpayroll's current integration solutions and customer feedback. Understanding their offerings and challenges will allow you to tailor your discussions and show how you can add value to their team.
We think you need these skills to ace Integrations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles and technical expertise, especially in integration technologies and HCM applications. Use keywords from the job description to align your skills with what activpayroll is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Integrations Specialist role. Discuss how your background in IT and customer service makes you a great fit, and provide specific examples of past experiences where you've successfully managed integrations or technical projects.
Showcase Problem-Solving Skills: In your application, emphasise your ability to identify and resolve issues. Provide examples of how you've improved processes or enhanced customer experiences in previous roles, as this aligns with the responsibilities of the Integrations Specialist.
Highlight Communication Skills: Since this role involves working closely with clients and internal teams, make sure to highlight your communication skills. Mention any experience you have in liaising between technical and non-technical stakeholders, as this will demonstrate your ability to act as a trusted advisor.
How to prepare for a job interview at activpayroll
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Integrations Specialist. Familiarise yourself with data delivery mechanisms, integration technologies, and API processes. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with HCM applications and modern integration technologies. Highlight any relevant projects you've worked on, especially those involving client-facing roles or technical support, as this aligns with what the company is looking for.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Think of examples where you've successfully managed client relationships or resolved technical issues, as these will showcase your capability to act as a trusted advisor.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's integration processes and how they maintain data integrity. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
