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- Tasks: Manage UK payrolls, deliver exceptional customer service, and support clients with their payroll needs.
- Company: Join a leading global payroll solutions provider with a rich history and bright future.
- Benefits: Hybrid working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in payroll management.
- Qualifications: Experience in UK payroll processing and a passion for numbers.
- Other info: Work in a supportive environment with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our payroll operations are at the heart of our business, managing a portfolio of customers and delivering end-to-end UK payrolls, ensuring that the service is consistently delivered accurately and on time while providing a best-in-class customer experience.
Managing your own portfolio of customers, you will act as a trusted partner and expert, supporting them to ensure they deliver for their people. We have offices in Aberdeen and Edinburgh, and have adopted hybrid working in both locations. We are happy to discuss how that might look for you as part of the hiring process.
On a typical day, you will be:
- Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service
- Processing end-to-end UK and Irish payrolls of various headcount and pay complexity
- Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement
- Preparing monthly governance reports
- Ensuring that payroll manuals are relevant and updated regularly to reflect current processes
- Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed
- Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels
Does this sound like you?
- Experience in UK Payroll processing, ideally with a CIPP qualification
- A passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment
- A genuine and fervent commitment to delivering the highest standards of customer service, ready to go above and beyond to make sure the customer needs are at the heart of every action
- An unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” - and motivated to follow these through to resolution
- Really good with databases, systems and software packages, especially Microsoft Excel
- Action-oriented, willing to step up and be counted under pressure and seizes opportunities to make things work better for both customers and colleagues
From our entrepreneurial origins as a founder-led start-up to a high-performing global player working with some of the world’s most recognisable brands, activpayroll has both a fantastic history and masses of future potential. Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide.
Hiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
UK Payroll Administrator in Edinburgh employer: activpayroll
Contact Detail:
activpayroll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Payroll Administrator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the payroll industry on LinkedIn or at local events. You never know who might have a lead on your dream job or can give you insider tips about the company.
✨Tip Number 2
Prepare for interviews by practising common payroll scenarios. Think about how you'd handle tricky client queries or complex payroll issues. This will show you're ready to tackle the challenges head-on!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
Check out our website for the latest job openings. We’re always looking for passionate individuals who want to make a difference in payroll. Apply directly through us for the best chance of landing that interview!
We think you need these skills to ace UK Payroll Administrator in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the UK Payroll Administrator role. Highlight your experience in payroll processing and customer service, and don’t forget to mention any relevant qualifications like CIPP. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about payroll and how you can contribute to our team. Share specific examples of how you’ve delivered excellent customer service in the past – we love a good story!
Show Off Your Attention to Detail: In payroll, attention to detail is key. When you’re filling out your application, make sure everything is accurate and well-presented. A small mistake can stand out, so double-check your work before hitting send. We appreciate candidates who take pride in their submissions!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at activpayroll
✨Know Your Payroll Stuff
Make sure you brush up on your UK payroll knowledge before the interview. Understand the end-to-end payroll process, common challenges, and how to resolve them. Being able to discuss specific scenarios or examples from your past experience will show that you're not just familiar with the theory but can apply it in practice.
✨Customer Service is Key
Since this role involves delivering top-notch customer service, think of examples where you've gone above and beyond for clients. Be ready to share how you handled difficult situations or resolved issues effectively. This will demonstrate your commitment to putting customers first, which is crucial for the job.
✨Attention to Detail Matters
Prepare to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to catch errors, especially when dealing with numbers. Highlighting your meticulous nature will resonate well with the hiring team, as they value precision in payroll processing.
✨Be Ready for Technical Questions
Familiarise yourself with the software and systems commonly used in payroll processing, particularly Microsoft Excel. You may be asked about your experience with databases or how you handle data management tasks. Showing confidence in your technical skills will give you an edge in the interview.
