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- Tasks: Manage payroll for diverse clients, ensuring accuracy and top-notch service.
- Company: Dynamic payroll bureau with a focus on customer excellence.
- Benefits: Hybrid working options, competitive salary, and career development opportunities.
- Why this job: Join a fast-paced team and make a real difference in payroll management.
- Qualifications: Experience in UK Payroll processing and strong attention to detail.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our payroll operations are at the heart of our business, managing a portfolio of customers in the delivery of end‑to‑end UK payrolls, ensuring that the service is consistently delivered accurately and on time while providing a best‑in‑class customer experience. Managing your own portfolio of customers, you will act as a trusted partner and expert, supporting them to make sure they deliver for their people. This is a great opportunity to be part of a dynamic bureau team in a fast‑paced, customer‑focused environment where accuracy and service excellence are key. We have offices in Aberdeen and Edinburgh, and have adopted hybrid working in both locations. We are happy to discuss how that might look for you as part of the hiring process.
On a typical day, you’ll be…
- Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service
- Processing end‑to‑end UK and Irish payrolls of various headcount and pay complexity
- Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement
- Preparing monthly governance reports
- Ensuring that payroll manuals are relevant and updated regularly to reflect current processes
- Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed
- Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels
Does this sound like you?
- Experience in UK Payroll processing, ideally with a CIPP qualification
- A passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment
- A genuine commitment to delivering the highest standards of customer service
- An unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” - and motivated to follow these through to resolution
- Really good with databases, systems and software packages, especially Microsoft Excel
- Action‑oriented, willing to step up and be counted under pressure and seizes opportunities to make things work better for both customers and colleagues
UK Payroll Administrator employer: activpayroll Ltd.
Contact Detail:
activpayroll Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Payroll Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and finance sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common payroll scenarios. Think about how you'd handle tricky client queries or complex payroll issues. This will show you're ready to tackle the real deal!
✨Tip Number 3
Show off your skills! Bring examples of your past work, like reports or processes you've improved. This will help you stand out as someone who delivers top-notch service and accuracy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace UK Payroll Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the UK Payroll Administrator role. Highlight your experience in payroll processing and any relevant qualifications, like CIPP. We want to see how your skills match what we're looking for!
Showcase Your Customer Service Skills: Since delivering fantastic customer service is key for us, don’t forget to include examples of how you've gone above and beyond for clients in previous roles. We love seeing that commitment to service excellence!
Be Detail-Oriented: We’re all about accuracy, so make sure your application is free from errors. Double-check your spelling and grammar, and ensure everything looks polished. It shows us you have that high attention to detail we’re after!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at activpayroll Ltd.
✨Know Your Payroll Stuff
Make sure you brush up on your UK payroll knowledge before the interview. Understand the end-to-end payroll process, and be ready to discuss any relevant experience you have, especially if you hold a CIPP qualification. This will show that you're not just familiar with the basics but are genuinely passionate about payroll.
✨Show Off Your Customer Service Skills
Since this role is all about delivering fantastic customer service, think of examples from your past where you've gone above and beyond for clients. Be prepared to share specific stories that highlight your commitment to service excellence and how you resolved issues effectively.
✨Attention to Detail is Key
Prepare to demonstrate your attention to detail during the interview. You might be asked to spot errors in sample payroll data or explain how you ensure accuracy in your work. Practise explaining your methods for double-checking your work and how you handle discrepancies.
✨Get Comfortable with Tech
Familiarise yourself with common payroll software and tools, especially Microsoft Excel. Be ready to discuss how you've used technology to streamline processes or improve efficiency in previous roles. Showing that you're tech-savvy will give you an edge in this fast-paced environment.
