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- Tasks: Handle inbound calls and assist customers with insurance needs.
- Company: ActiveQuote is a leading provider of insurance advice in the UK.
- Benefits: Enjoy a competitive salary, bonuses, 30 days holiday, and hybrid working options.
- Why this job: Join a dynamic team, receive full training, and make a real impact on customers' lives.
- Qualifications: Must have 5 GCSEs including Maths and English, plus sales experience in insurance.
- Other info: Opportunity for ongoing professional development and a supportive work environment.
The predicted salary is between 26000 - 32000 £ per year.
Competitive basic salary £26,000 - £32,000 dependent on experience + discretionary bonus scheme.
Our advisers only have a 6-month clawback period on all sales.
INBOUND SALES ROLE - Your primary responsibility will be handling inbound calls, with outbound calls limited to closing call backs and customers who have purchased a policy online.
£500 monthly bonus offered for best advice as per consumer duty.
Up to £2,000 yearly bonus paid for consistent quality business.
30 days holiday per year (inclusive of bank holidays).
Framework for annual salary increase.
Monthly departmental incentives.
Full ongoing training will be provided.
Hybrid Working – Up to 3 days working from home.
We have an exciting opportunity for a Sales Consultant to join our Department team in Cardiff Bay. ActiveQuote provides Life, Health and Income Protection insurance advice to customers via a wide range of insurers, including Aviva, AXA, Bupa, Vitality, Zurich, L&G to name but a few.
We operate some of the UK's leading price comparison sites for Health Insurance, Income Protection and Life Insurance with significant innovations and USPs through our world-leading software.
As an ActiveQuote Sales Consultant, you will form part of the Protection department and will be responsible for helping customers to find the right Life Insurance, Income Protection and Unemployment Cover to meet their individual and family needs.
The role requires individuals that are self-motivated, used to achieving challenging targets and managing customer expectations throughout the lifetime of their policy.
- Demonstrating exceptional sales ability, building relationships and rapport whilst carrying out detailed fact finds to uncover customers’ demands and needs.
- Effectively matching customers’ demands and needs to the best policies available, and fully explaining to individual customers how the recommended policies would benefit them within their specific circumstances.
- Liaise with our insurer partners to determine best industry policies and practices and handle customer complaints and cancellations effectively.
- Having a high regard for compliance and treating customers fairly within an FCA regulated business and adhering to all legislation and regulatory guidelines.
- Deliver a high level of communication both via telephone and e-mail by ensuring spelling, grammar and punctuation are perfect.
Minimum of 5 GCSEs including Math’s and English at grade C or above.
Sold Life Insurance or Income Protection/Mortgage Protection within the last 5 years.
Previous experience of working within a competitive, customer focused or proactive sales role.
A proven track record in achieving sales targets and goals.
5hrs per week on a flexible basis.
CII or IFS Qualifications or willingness to work towards.
1-year previous experience minimum within an FCA or regulated sales environment.
Sales Representative English-speaking employer: ActiveQuote
Contact Detail:
ActiveQuote Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative English-speaking
✨Tip Number 1
Familiarise yourself with the insurance products we offer, especially Life Insurance and Income Protection. Understanding these products will help you engage confidently with potential customers and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your sales techniques, particularly in handling inbound calls. Practice active listening and effective questioning to uncover customer needs, as this will be crucial in showcasing your skills during role-play scenarios in the interview.
✨Tip Number 3
Research our company and its unique selling points, especially our innovative software and price comparison sites. Being able to discuss how these tools benefit customers will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've achieved sales targets in previous roles. Be ready to share specific instances where you built rapport with customers and successfully matched their needs to suitable policies, as this will highlight your relevant experience.
We think you need these skills to ace Sales Representative English-speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in Life Insurance or Income Protection. Use specific examples of how you've achieved sales targets and built customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of compliance and customer care in an FCA regulated environment, and how you can contribute to their success.
Showcase Your Communication Skills: Since the role requires excellent communication, ensure your application is free from spelling and grammatical errors. Use clear and concise language to demonstrate your ability to communicate effectively.
Highlight Relevant Qualifications: If you have CII or IFS qualifications, mention them prominently in your application. If not, express your willingness to work towards these qualifications, showing your commitment to professional development.
How to prepare for a job interview at ActiveQuote
✨Know Your Products
Familiarise yourself with the various life insurance and income protection policies offered by ActiveQuote. Understanding the specifics of these products will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales roles, particularly any experience in inbound sales or the insurance sector. Highlight specific achievements, such as meeting or exceeding sales targets, to illustrate your capability and success in similar environments.
✨Demonstrate Customer Focus
Be ready to provide examples of how you've effectively managed customer expectations and built rapport in past roles. This is crucial for a position that involves handling inbound calls and ensuring customer satisfaction.
✨Emphasise Compliance Awareness
Since the role operates within an FCA regulated environment, it's important to convey your understanding of compliance and regulatory guidelines. Discuss any relevant experience you have in adhering to these standards in previous positions.
