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For Companies At a Glance
- Tasks: Be the first point of contact for customers, generating leads and promoting our services.
- Company: Join a forward-thinking insurance company with a focus on flexibility and innovation.
- Benefits: Enjoy a competitive salary, 30 days holiday, and opportunities for career development.
- Why this job: Make a real impact by helping customers find the best insurance solutions.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Experience a fun, lively atmosphere with ongoing training and excellent transport links.
The predicted salary is between 25077 - 25077 £ per year.
Human Resources Administrator at ActiveQuote Ltd | BA Hons Human Resource Management Graduate
Job Description
We are excited to offer an opportunity to join our team as part of a new pilot initiative trialling fully remote working. As a forward-thinking company, we’re always looking at ways to offer greater flexibility to our employees while continuing to deliver outstanding service to our customers.
ActiveQuote provides Life, Health and Income Protection insurance advice to customers via a wide range of insurers, including Aviva, AXA, Bupa, Vitality, AIG, L&G to name but a few.
We operate some of the UK\’s leading price comparison sites for Health Insurance, Income Protection and Life Insurance with significant innovations and USPs through our world-leading software. We power some of the UK\’s leading household comparison sites including MoneySuperMarket, GoCompare and Money Saving Expert.
Our customers are at the heart of everything we do. We do not cold call or operate a “hard-sell” business and we pride ourselves on being a pleasure to do business with.
Job Scope
As an ActiveQuote Sales Coordinator, you will form part of the Qualifying Team function and will be the first contact with a customer, explaining the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Consultants.
The key scope of the role is to make high-volume outbound calls on real time and legacy campaigns to meet an expected call and quality target. You will be expected to offer outstanding customer service being first point of call to the comparison site customer generated leads.
Responsibilities and Duties
- Act as the first point of contact on call campaigns to bolster a customer’s interest and generate a lead for the Sales Consultants
- Ensure all leads generated are correctly qualified as per the Sales Coordinator script
- Clearly and concisely promote the features and benefits of ActiveQuote, our products and the advised sales process, whilst taking advantage of cross sell opportunities
- Achieve and maintain targets for productivity, quality and compliance
- Support colleagues and the management team to ensure the best possible outcome for ActiveQuote and our clients
- Proactively work towards keeping up to date with company processes and policies and adhering to all FCA legislation and regulatory guidelines
- To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSION
Skills & Education
- Excellent communication skills both verbally and written towards all our customers and insurers
- A dedication to being reliable, honest and passionate about our customers
- Ability to contribute to a positive, working environment with a good team spirit and strong work ethic
- Strong commitment to delivering exceptional customer experience
- Strong ability to follow scripts
- Proactive and driven individual with a desire to develop
- Capable of meeting targets and goals, with the ability to self-motivate
- Highly resilient
- 6 months customer service or sales experience
- Experience of working within an outbound call centre role, and/or within financial services or regulated Environment
What We’re Offering
- Salary – £25,077 per annum
- 30 days holiday per year (inclusive of bank holidays)
- Full ongoing training will be provided
- Good location with excellent transport links
- A hardworking but fun and lively atmosphere with opportunities to develop within the business
Benefits and Perks
- Income Protection cover
- Pension Plan
- Extra day off for your birthday
- Enhanced maternity and paternity package
- Opportunities for career development
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Insurance and Financial Services
#J-18808-Ljbffr
Sales Coordinator employer: ActiveQuote
Contact Detail:
ActiveQuote Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research ActiveQuote's values, products, and services. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Since you'll be making high-volume outbound calls, rehearse how you'll introduce yourself and explain ActiveQuote's benefits. Keep it clear and engaging to grab their attention.
✨Tip Number 3
Be ready to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who truly cares about delivering exceptional service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight any relevant experience in customer service or sales, and don’t forget to showcase your communication skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with ActiveQuote and how your values align with ours. Keep it concise but engaging!
Showcase Your Skills: In your application, be sure to highlight your ability to follow scripts and meet targets. Mention any previous experience in outbound call centres or financial services, as this will make you stand out to us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at ActiveQuote
✨Know the Company Inside Out
Before your interview, take some time to research ActiveQuote. Understand their services, values, and the unique selling points of their products. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Communication Skills
As a Sales Coordinator, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions and answers with a friend or in front of a mirror to boost your confidence.
✨Demonstrate Customer-Centric Attitude
Since the role involves being the first point of contact for customers, be prepared to discuss how you would handle customer interactions. Share examples from your past experiences where you provided exceptional service or resolved issues effectively.
✨Show Your Passion and Drive
ActiveQuote values passion and innovation. During the interview, express your enthusiasm for the role and the insurance industry. Share your career aspirations and how you see yourself contributing to the team’s success.
