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- Tasks: Be the friendly face of our veterinary practice, assisting clients and their pets daily.
- Company: Join Tilehurst Veterinary Centre, a passionate team dedicated to pet care and client satisfaction.
- Benefits: Enjoy 5 weeks annual leave, staff discounts, and access to mental health support.
- Why this job: Make a difference in pet care while growing your career in a supportive environment.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus!
- Other info: Flexible hours with a structured career development pathway available.
Join a practice passionate about pets, clients, and their staff!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Tilehurst Veterinary Centre.
We are a busy small animal practice dedicated to providing an outstanding customer experience from the moment clients walk in the door.
We are looking to expand our front-of-house team to support our growing team with face-to-face and behind-the-scenes tasks. Duties include answering phones, interacting with clients before and after appointments, and dispensing medications.
As a practice, we are committed to quality improvement and staff wellbeing. We hold regular practice and team meetings and are always open to ideas on how to improve.
This role offers 20 hours per week, from 8:30 am to 7 pm on Mondays and Fridays, with one in five Saturday mornings from 8 am to 1 pm.
Previous receptionist experience is essential; veterinary experience is a plus!
What CVS can offer you:
- Salary in line with the National Living Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- And lots more! Full details available here
Our new Receptionist Careers Pathway offers a clear, structured route for career development within CVS. It includes a range of courses to help individuals and teams deliver exceptional client service and grow their careers.
For more information, please visit: https://vimeo.com/1092474116
CVS is committed to being an inclusive workplace where all colleagues are encouraged and supported to be themselves, celebrating differences and enabling everyone to do their best.
We aim to build a workforce that reflects our diverse communities and the people we serve.
We cannot accept applications from candidates without the Right to Work in the UK, as we do not provide visa sponsorship due to our clinical support roles not meeting Home Office criteria.
To apply, please click the \’Apply Now\’ button below.
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Veterinary Receptionist employer: Active Vetcare Tilehurst (Tilehurst)
Contact Detail:
Active Vetcare Tilehurst (Tilehurst) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with common veterinary terminology and procedures. This will not only help you communicate effectively with the team but also show your genuine interest in the role and the industry.
✨Tip Number 2
Demonstrate your passion for animals during any interactions, whether it's in person or over the phone. Share personal experiences with pets to connect with the team and highlight your enthusiasm for the role.
✨Tip Number 3
Research Tilehurst Veterinary Centre and its values. Understanding their commitment to quality improvement and staff wellbeing can help you align your responses during interviews and show that you're a good fit for their culture.
✨Tip Number 4
Prepare questions to ask during your interview about the team dynamics and opportunities for professional development. This demonstrates your eagerness to grow within the practice and your commitment to providing exceptional client service.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous receptionist roles and any veterinary experience. Emphasise skills like customer service, communication, and multitasking, which are crucial for a Veterinary Receptionist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animals and your enthusiasm for the role. Mention specific reasons why you want to work at Tilehurst Veterinary Centre and how you can contribute to their commitment to outstanding customer experience.
Highlight Relevant Skills: In your application, be sure to mention any specific skills that align with the job description, such as handling phone calls, interacting with clients, and dispensing medications. This will demonstrate that you understand the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a receptionist role.
How to prepare for a job interview at Active Vetcare Tilehurst (Tilehurst)
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine enthusiasm for the role.
✨Highlight Your Customer Service Skills
Since the role involves interacting with clients, be prepared to discuss your previous receptionist experience. Provide examples of how you've handled difficult situations or provided exceptional service in the past.
✨Familiarise Yourself with Veterinary Terminology
Even if you don't have direct veterinary experience, it’s beneficial to learn some basic veterinary terms and procedures. This shows that you're proactive and willing to learn, which is crucial in a veterinary setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics, opportunities for professional development, or how the practice implements quality improvement. This shows your interest in the role and the company.