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- Tasks: Support our veterinary team in providing exceptional care to pets and their owners.
- Company: Join a passionate team at Active Vet Care Tilehurst, dedicated to pet wellness.
- Benefits: Competitive salary, staff discounts, health benefits, and mental health support.
- Why this job: Make a real difference in the lives of pets and their families every day.
- Qualifications: GCSEs in English and Maths, plus a love for animals and teamwork.
- Other info: Great career development opportunities in a supportive and inclusive environment.
The predicted salary is between 26436 - 26436 £ per year.
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Active Vet Care Tilehurst. We are looking for someone who can join us on a full-time basis, working 40 hours a week across Monday to Friday with a mixture of early & late shifts. The earliest start time will be 8am and the latest finish time will be 7pm plus a 1 in 5 share of the Saturday morning rota.
Our ideal candidate would be someone who is interested in pursuing a career in veterinary nursing as we are a development-focused practice. At CVS, caring is what we do. As a Veterinary Care Assistant, you will be at the heart of promoting pet wellness—preparing for surgeries, supporting patient recovery, and offering reassurance to the people who love them. Because for us, caring isn’t just a job—it’s in our nature. We put our people first—because when you’re supported, you can deliver the very best care. With industry-leading learning, hands-on training, and guidance, you’ll have everything you need to grow your skills and confidence. Whether you are looking to progress in your current role or explore new career pathways, CVS is the place to nurture your future career.
About the role: The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running lab samples
- Restocking equipment & supplies
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment and working night shifts would be desirable
- 5 GCSEs, including English and Maths
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be up to £26,436
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
Patient Care Assistant employer: Active Vetcare Tilehurst (Tilehurst)
Contact Detail:
Active Vetcare Tilehurst (Tilehurst) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Active Vet Care Tilehurst. Check out their website and social media to understand their values and culture. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and animal handling. Think about your experiences and how they relate to the role. We want to hear your passion for animals and how you can contribute to the team!
✨Tip Number 3
Show off your soft skills! As a Patient Care Assistant, empathy and communication are key. Be ready to share examples of how you've handled emotional situations or provided excellent customer service in the past. This will demonstrate that you have what it takes to support both pets and their owners.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any experiences you've had with pets or in a veterinary setting to show us that you're genuinely passionate about making pets a priority.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the job description. We want to see how your background aligns with the role of a Veterinary Patient Care Assistant, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Active Vetcare Tilehurst (Tilehurst)
✨Know Your Stuff About Animal Care
Before the interview, brush up on your knowledge of animal care and veterinary practices. Familiarise yourself with common procedures, pet wellness, and the specific services offered by the practice. This will show your passion for animals and your commitment to the role.
✨Showcase Your Empathy and Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both pets and their owners. Prepare examples from your past experiences where you've demonstrated empathy and excellent customer service. This will help you stand out as someone who truly cares.
✨Prepare for Emotional Situations
Working in a veterinary environment can be emotionally challenging. Think about how you would handle distressing situations, such as dealing with sick animals or upset pet owners. Being able to articulate your approach to these scenarios will demonstrate your resilience and suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support career progression. This shows your genuine interest in the position and helps you assess if the practice is the right fit for you.