At a Glance
- Tasks: Support our veterinary team in providing exceptional care to pets every day.
- Company: Join CVS Group, a leading veterinary services provider in the UK, passionate about animal welfare.
- Benefits: Enjoy generous leave, staff discounts, private healthcare, and mental health support.
- Why this job: Make a real difference in pets' lives while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills, empathy, and experience in animal care are essential.
- Other info: Full-time role with a mix of weekdays and weekend shifts; must have the Right to Work in the UK.
The predicted salary is between 20000 - 30000 £ per year.
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Summerleaze Veterinary Hospital.
You\’ll be joining us on a full time, permanent basis, working 40 hours per week.
The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to https://vimeo.com/919182100/b1f973202b?share=copy Veterinaryhttps://vimeo.com/919182100/b1f973202b?share=copy Professionalshttps://vimeo.com/919182100/b1f973202b?share=copy
About the role:
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
* Nursing care to patients
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Preparation of emergency and operating facilities
* General cleaning and maintenance duties
* Running internal lab samples
* Answering emergency calls
* Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\’re looking for in our Veterinary Patient Care Assistant:
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
* Salary will be in line with the National Minimum Wage
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
* Staff discount scheme on Veterinary bills and products
* A range of health benefits including private healthcare
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* and more!
Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits https://www.cvsukltd.co.uk/careers/employee-benefits/
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’. #J-18808-Ljbffr
Patient Care Assistant employer: Active Vetcare Summerleaze (Maidenhead)
Contact Detail:
Active Vetcare Summerleaze (Maidenhead) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Patient Care Assistant. Understanding tasks like nursing care, animal handling, and emergency procedures will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your passion for animal welfare by volunteering at local shelters or veterinary clinics. This hands-on experience can provide you with valuable insights and examples to discuss in your interview.
✨Tip Number 3
Prepare to discuss how you handle emotional situations, as resilience is key in this role. Think of specific instances where you've managed stress or distress effectively, especially in a pet care context.
✨Tip Number 4
Research CVS Group plc and their values. Being able to articulate why you want to work for them specifically, and how your values align with theirs, can set you apart from other candidates.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Patient Care Assistant position. Understand the key responsibilities and required skills, such as animal welfare experience and excellent communication abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in animal care, customer service, and teamwork. Use specific examples that demonstrate your passion for animals and your ability to handle emotional situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Summerleaze Veterinary Hospital and how your values align with their mission of making pets a priority.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a veterinary environment.
How to prepare for a job interview at Active Vetcare Summerleaze (Maidenhead)
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or in animal care, as this will resonate well with the interviewers who are looking for someone who truly cares about animal welfare.
✨Demonstrate Empathy and Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both animals and their owners. Prepare examples of how you've successfully handled difficult situations or provided excellent customer service in the past to showcase your empathy and communication abilities.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations involving animal care. Brush up on your knowledge of basic veterinary practices and think through scenarios where you might need to assist a vet or nurse, as this will demonstrate your readiness for the role.
✨Highlight Teamwork Experience
The role requires strong teamwork skills, so be ready to discuss your previous experiences working in a team environment. Share examples of how you contributed to a team's success, especially in high-pressure situations, to show that you can thrive in a collaborative setting.