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- Tasks: Support Business Development and Account Managers in client relations and sales activities.
- Company: Join a mission-driven company focused on immersive training for high-risk sectors.
- Benefits: Competitive salary, 25 days leave, enhanced pay, and ongoing learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in safety and training.
- Qualifications: Experience in sales support or administration, strong communication skills, and attention to detail.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
The predicted salary is between 30000 - 32000 £ per year.
About Us
Active Training Team's experiential and immersive training brings about behavioural change in people and organisations specialising in supporting businesses operating in high-risk sectors such as construction, utilities, transport, and energy. Our immersive training combines interactive experiences, live drama, film and facilitated discussion to deliver transformative learning experiences that help keep people safe. We create site-specific experiential environments, provide mobile ‘pop-up’ training experiences in site cabins or canteens and deliver training in offices, factory floors, conference centres and hotels. Whatever the location – the experience is authentic, tailored and very effective.
Opportunity
As we continue to grow, we have an exciting opportunity for a Commercial Team Assistant to join our team supporting our Business Development and Account Managers in maintaining strong client relationships and helping the company to achieve new client opportunities.
The Role
As the Commercial Team Assistant, you will be at the heart of our commercial operations, working closely with our BDM and Account Manager to ensure that both existing and prospective clients receive outstanding support and service. Your work will help drive our sales pipeline forward, ensuring we stay responsive, organised, and ahead of the game.
Location: Head office, London SE8
Contract: Full-time, permanent
Hours: 8 hours per day, Monday to Friday
Key Responsibilities (to include but not limited to):
- Account Support
- Support our BDM and Account Manager in managing key client accounts, including scheduling meetings, attending meetings, minute taking, preparing follow-ups, and maintaining CRM records.
- Help manage client communications, including responding to queries directly with clients and supporting the commercial team with follow up on outreach activities.
- Assist in the preparation of proposals, presentations, and client-facing documents.
- Prepare with team the weekly and monthly commercial team meeting documents.
- Ensure our internal project and operations system is kept up to date with accurate and timely information relating to planned and on-going client projects and activity.
- Liaise daily with internal departments (e.g. operations, marketing, finance) to ensure smooth onboarding and delivery for new clients.
- Conduct research on prospective clients, industry sectors and industry trends to help identify new opportunities.
- Supporting the Commercial Director with revenue forecast tracking and pipeline management tracking.
- Supporting the commercial team with planning, preparing, monitoring and refining sequence outreach activity.
- Coordinate and support the planning of sales events, demos, and client visits at our training centres.
- Supporting marketing with preparing/refining marketing content, assets and updating existing marketing materials.
The ideal candidate will have:
- Experience in a sales support, client service, or administrative role, ideally in a B2B, sales, or training environment.
- Excellent communication and interpersonal skills with a proactive attitude.
- Strong organisational and time management skills.
- High attention to detail and comfortable working with data, CRM systems, or other similar software and tools (e.g. HubSpot).
- Comfortable juggling multiple priorities in a fast-paced environment.
- An interest in safety, training, or immersive learning is a plus.
- Proficient in Microsoft Word, Excel & PowerPoint.
What We Offer
- A supportive and collaborative team environment.
- An opportunity to be part of a fast-growing, mission-driven company.
- Competitive salary and benefits package to include: 25 days annual leave + bank holidays, Enhanced sick pay, Enhanced family pay, Access to Health Cash back plan, EAP (Employee assistance programme), Discounted Gym membership, Bike2Work scheme, Accidental Death Cover, Ongoing learning and development opportunities.
Salary Range - £30,000 - £32,000
ATT is committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, identities, and experiences, including those from underrepresented groups. We believe that diverse perspectives strengthen our work and enhance the quality of what we deliver. We are committed to fair and inclusive recruitment practices and to removing barriers that may disadvantage candidates.
If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Shortlisted candidates will be contacted w/c 27th April. Interviews will take place early-mid May. Ideally starting in June/July.
Commercial Team Assistant in Manchester employer: Active Training Team Ltd
Contact Detail:
Active Training Team Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Team Assistant in Manchester
✨Tip Number 1
Get to know the company inside out! Research Active Training Team's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your skills align with the responsibilities of the Commercial Team Assistant and be ready to share specific examples.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Commercial Team Assistant in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Commercial Team Assistant role. We want to see how your skills align with our mission of delivering transformative training experiences.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you would communicate with clients and team members.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks effectively. In your application, share examples of how you've managed competing priorities in previous roles, especially in fast-paced environments.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you promptly!
How to prepare for a job interview at Active Training Team Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Active Training Team. Understand their mission, values, and the specific training services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Commercial Team Assistant, you'll need to juggle multiple tasks. Be prepared to discuss your organisational strategies and provide examples of how you've successfully managed competing priorities in previous roles. Highlight your experience with CRM systems and any tools that helped you stay organised.
✨Prepare for Client Interaction Scenarios
Since the role involves client communications, think about potential scenarios you might face. Prepare answers on how you would handle client queries or follow-ups. Demonstrating your proactive attitude and excellent communication skills will be key to impressing the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the company’s goals.