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- Tasks: Support Business Development and Account Managers in client relations and sales activities.
- Company: Join a mission-driven company focused on immersive training for high-risk sectors.
- Benefits: Enjoy 25 days leave, enhanced pay, health plans, and ongoing learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in safety and training.
- Qualifications: Experience in sales support or admin roles with strong communication skills.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
The predicted salary is between 30000 - 32000 £ per year.
About Us
Active Training Team's experiential and immersive training brings about behavioural change in people and organisations specialising in supporting businesses operating in high-risk sectors such as construction, utilities, transport, and energy. Our immersive training combines interactive experiences, live drama, film and facilitated discussion to deliver transformative learning experiences that help keep people safe. We create site-specific experiential environments, provide mobile ‘pop-up’ training experiences in site cabins or canteens and deliver training in offices, factory floors, conference centres and hotels. Whatever the location – the experience is authentic, tailored and very effective.
Opportunity
As we continue to grow, we have an exciting opportunity for a Commercial Team Assistant to join our team supporting our Business Development and Account Managers in maintaining strong client relationships and helping the company to achieve new client opportunities.
The Role
As the Commercial Team Assistant, you will be at the heart of our commercial operations, working closely with our BDM and Account Manager to ensure that both existing and prospective clients receive outstanding support and service. Your work will help drive our sales pipeline forward, ensuring we stay responsive, organised, and ahead of the game.
Location: Head office, London SE8
Contract: Full-time, permanent
Hours: 8 hours per day, Monday to Friday
Key Responsibilities (to include but not limited to):
- Account Support
- Support our BDM and Account Manager in managing key client accounts, including scheduling meetings, attending meetings, minute taking, preparing follow-ups, and maintaining CRM records.
- Help manage client communications, including responding to queries directly with clients and supporting the commercial team with follow up on outreach activities.
- Assist in the preparation of proposals, presentations, and client-facing documents.
- Prepare with team the weekly and monthly commercial team meeting documents.
- Ensure our internal project and operations system is kept up to date with accurate and timely information relating to planned and on-going client projects and activity.
- Liaise daily with internal departments (e.g. operations, marketing, finance) to ensure smooth onboarding and delivery for new clients.
- Conduct research on prospective clients, industry sectors and industry trends to help identify new opportunities.
- Supporting the Commercial Director with revenue forecast tracking and pipeline management tracking.
- Supporting the commercial team with planning, preparing, monitoring and refining sequence outreach activity.
- Coordinate and support the planning of sales events, demos, and client visits at our training centres.
- Supporting marketing with preparing / refining marketing content, assets and updating existing marketing materials.
The ideal candidate will have:
- Experience in a sales support, client service, or administrative role, ideally in a B2B, sales, or training environment.
- Excellent communication and interpersonal skills with a proactive attitude.
- Strong organisational and time management skills.
- High attention to detail and comfortable working with data, CRM systems, or other similar software and tools (e.g. HubSpot).
- Comfortable juggling multiple priorities in a fast-paced environment.
- An interest in safety, training, or immersive learning is a plus.
- Proficient in Microsoft Word, Excel & PowerPoint.
What We Offer
- A supportive and collaborative team environment.
- An opportunity to be part of a fast-growing, mission-driven company.
- Competitive salary and benefits package to include: 25 days annual leave + bank holidays.
- Enhanced sick pay.
- Enhanced family pay.
- Access to Health Cash back plan.
- EAP (Employee assistance programme).
- Discounted Gym membership.
- Bike2Work scheme.
- Accidental Death Cover.
- Ongoing learning and development opportunities.
- Salary Range - £30,000 - £32,000.
ATT is committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, identities, and experiences, including those from underrepresented groups. We believe that diverse perspectives strengthen our work and enhance the quality of what we deliver. We are committed to fair and inclusive recruitment practices and to removing barriers that may disadvantage candidates. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Shortlisted candidates will be contacted w/c 27th April. Interviews will take place early-mid May. Ideally starting in June/July.
Commercial Team Assistant in London employer: Active Training Team Ltd
Contact Detail:
Active Training Team Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Team Assistant in London
✨Tip Number 1
Get to know the company inside out! Research Active Training Team's training methods and their impact on high-risk sectors. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Commercial Team Assistant. Practice articulating your experience in sales support and client service to demonstrate your fit.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive, which is key for this position!
We think you need these skills to ace Commercial Team Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Team Assistant role. Highlight your relevant experience in sales support or client service, and show us how your skills align with our mission of delivering transformative training experiences.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, we want to see your excellent communication skills shine through. Use clear and concise language in your application, and don’t forget to mention any experience you have in managing client relationships.
Be Organised and Detail-Oriented: We love candidates who are organised and pay attention to detail. In your application, give examples of how you've successfully managed multiple priorities or maintained accurate records in previous roles. This will show us you're ready to keep our operations running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Active Training Team Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Active Training Team. Understand their mission, values, and the specific training services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Commercial Team Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or improved processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Client Interaction Scenarios
Since the role involves client communications, think about how you would handle various scenarios. Practice responses to potential client queries or issues, showcasing your proactive attitude and excellent communication skills.
✨Bring Your Data Skills to the Forefront
Familiarise yourself with CRM systems and data management, as these are crucial for the role. Be ready to discuss your experience with tools like HubSpot and how you've used data to support sales or client management in previous roles.