Head of Delivery (Maternity Cover)

About Us Active Training Team creates safer workplaces through award-winning immersive training by combining live drama, film, realistic environments and skills coaching to change how people think and behave in high-risk situations. For nearly 20 years we've delivered this work across construction, utilities, transport and energy, at sites, cabins, canteens and conference halls throughout the UK, Europe and the US. The Opportunity We're looking for a Head of Delivery to lead the successful delivery of ATT’s mobile and centre-based training programmes, and drive a culture of continuous improvement. You'll lead planning from pre-production through to live delivery for every new programme, project and centre, and hold overall accountability for the Delivery team's performance and standards. You’ll line manage 4 direct reports within a wider team of 12. If you're looking for an unconventional, hands-on leadership role, this could be the one for you. Contract Type: Fixed term, up to 18 months Hours: Full time (will consider part time applications) Location: Based in Deptford, London SE8 (work from home 1 day per week) Salary: £50,000 to £55,000 per annum Key Responsibilities (to include but not limited to) Operational Delivery Oversee the successful delivery of all programmes and sessions, from enquiry through to live delivery, managing the teams responsible for centre and mobile operations Own delivery compliance (risk assessments, evacuation policies and emergency procedures) and keep policy and best practice current, recommending improvements to directors Act as senior point of contact for service delivery issues, leading monthly client service reviews and internal progress meetings Track project budgets with Finance Monitor feedback from clients and the freelance cohort Identify opportunities to improve workflow and operational documentation across the business Monitor overseas training programmes, including the US, where relevant New Projects