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- Tasks: Support our Business Development team and manage client relationships to drive sales.
- Company: Join a dynamic training company focused on safety and immersive learning experiences.
- Benefits: Full-time role with opportunities for growth in a supportive environment.
- Why this job: Be at the heart of commercial operations and make a real impact on client success.
- Qualifications: Experience in sales support or administration, with strong communication skills.
- Other info: Fast-paced environment with a focus on teamwork and innovative training solutions.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Active Training Team's experiential and immersive training brings about behavioural change in people and organisations specialising in supporting businesses operating in high-risk sectors such as construction, utilities, transport, and energy. Our immersive training combines interactive experiences, live drama, film and facilitated discussion to deliver transformative learning experiences that help keep people safe. We create site-specific experiential environments, provide mobile ‘pop-up’ training experiences in site cabins or canteens and deliver training in offices, factory floors, conference centres and hotels. Whatever the location – the experience is authentic, tailored and very effective.
Opportunity
As we continue to grow, we have an exciting opportunity for a Commercial Team Assistant to join our team supporting our Business Development and Account Managers in maintaining strong client relationships and helping the company to achieve new client opportunities.
The Role
As the Commercial Team Assistant, you will be at the heart of our commercial operations, working closely with our BDM and Account Manager to ensure that both existing and prospective clients receive outstanding support and service. Your work will help drive our sales pipeline forward, ensuring we stay responsive, organised, and ahead of the game.
Location: Head office, London SE8
Contract: Full-time, permanent
Hours: 8 hours per day, Monday to Friday
Key Responsibilities (to include but not limited to):
- Account Support: Support our BDM and Account Manager in managing key client accounts, including scheduling meetings, attending meetings, minute taking, preparing follow-ups, and maintaining CRM records. Help manage client communications, including responding to queries directly with clients and supporting the commercial team with follow up on outreach activities. Assist in the preparation of proposals, presentations, and client-facing documents. Prepare with team the weekly and monthly commercial team meeting documents.
- Operational Support: Ensure our internal project and operations system is kept up to date with accurate and timely information relating to planned and on-going client projects and activity. Liaise daily with internal departments (e.g. operations, marketing, finance) to ensure smooth onboarding and delivery for new clients.
- Commercial Planning: Conduct research on prospective clients, industry sectors and industry trends to help identify new opportunities. Supporting the Commercial Director with revenue forecast tracking and pipeline management tracking.
- Sales Development: Supporting the commercial team with planning, preparing, monitoring and refining sequence outreach activity. Coordinate and support the planning of sales events, demos, and client visits at our training centres.
- Marketing: Supporting marketing with preparing/refining marketing content, assets and updating existing marketing materials.
The ideal candidate will have:
- Experience in a sales support, client service, or administrative role, ideally in a B2B, sales, or training environment.
- Excellent communication and interpersonal skills with a proactive attitude.
- Strong organisational and time management skills.
- High attention to detail and comfortable working with data, CRM systems, or other similar software and tools (e.g. HubSpot).
- Comfortable juggling multiple priorities in a fast-paced environment.
- An interest in safety, training, or immersive learning is a plus.
- Proficient in Microsoft Word, Excel.
Commercial Team Assistant employer: Active Training Team Ltd
Contact Detail:
Active Training Team Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Team Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their training methods and client base so you can show how you’d fit right in. Tailor your answers to reflect their values and needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Commercial Team Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Team Assistant. Highlight any relevant experience in sales support or client service, and don’t forget to mention your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, especially around client communication and support.
Showcase Your Skills: When filling out your application, be sure to highlight your proficiency with CRM systems and Microsoft Office tools. We love seeing candidates who are comfortable with data and can juggle multiple priorities – so let us know how you manage that!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Active Training Team Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Active Training Team. Understand their mission, values, and the specific training services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Commercial Team Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or improved processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Client Interaction Scenarios
Since the role involves client communications, think about how you would handle various client scenarios. Be ready to discuss how you would respond to client queries or manage follow-ups. This will highlight your proactive attitude and communication skills.
✨Bring Your Data Skills to the Forefront
Familiarise yourself with CRM systems and data management, as these are crucial for the role. Be prepared to discuss your experience with tools like HubSpot and how you've used data to support sales or client management in previous roles.