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- Tasks: Supervise swimming pools and ensure a safe, enjoyable experience for all customers.
- Company: Active Stirling is dedicated to improving lives through increased activity and community engagement.
- Benefits: Enjoy competitive pay, free leisure access, generous holidays, and a supportive work environment.
- Why this job: Join a vibrant team that values positivity, teamwork, and personal development in a fun setting.
- Qualifications: Must have a National Pool Lifeguard Qualification and experience working with the public.
- Other info: Ideal for those looking to grow their skills in a dynamic sports facility.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Are you a true team player with a positive attitude? This is a multi-task role designed to ensure consistent delivery of excellent customer service throughout the facility. The post holder will undertake various tasks in addition to the core responsibility of providing safe and effective swimming pool supervision, including setting up and maintaining equipment for activities and events.
Requirements
Essential: National Pool Lifeguard Qualification. Previous experience working with members of the public. Experience working in a team environment.
Desirable: SVQ level 2 gym instructor qualification. Coaching qualification. Swimming teachers\’ qualification. Experience working in an ice environment. Experience working in a reception environment. Cash handling experience. Operating MRM or other booking systems. Previous experience in a lifeguard/leisure role.
Responsibilities
Supervise poolside and changing areas to ensure customers have a positive and safe experience during swimming sessions, club sessions, lessons, and events. Prepare internal and external areas of the Sports Village according to booking notes to ensure proper use of the facility and that customers can fully benefit from all services offered.
The Individual
At Active Stirling, we are driven by the desire to improve lives through increased activity. We expect our team to embody our core values: people-centered, ambitious, respectful, team spirit, and integrity. As a team member, you\’ll be a true team player with a positive attitude, committed to delivering consistent, high-quality service. You will also seek to develop your skills and enhance our service. We offer an excellent working environment with great learning and development opportunities. Benefits include a competitive salary, pension, generous holidays, free leisure facilities, and free parking.
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Sports Attendant and Multi Facility Role - ACS00189 employer: Active Stirling
Contact Detail:
Active Stirling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Attendant and Multi Facility Role - ACS00189
✨Tip Number 1
Familiarise yourself with the specific requirements of the National Pool Lifeguard Qualification. Make sure you can confidently discuss your experience and how it relates to ensuring safety and customer satisfaction in a swimming environment.
✨Tip Number 2
Highlight any previous experience you have working in team settings, especially in customer service roles. Be prepared to share examples of how you've contributed to a positive team atmosphere and delivered excellent service.
✨Tip Number 3
If you have any qualifications related to gym instruction or coaching, make sure to mention them during your discussions. This shows your commitment to personal development and enhances your appeal as a versatile candidate.
✨Tip Number 4
Demonstrate your understanding of the facility's operations, including any experience with cash handling or booking systems. Being knowledgeable about these aspects will show that you're ready to hit the ground running.
We think you need these skills to ace Sports Attendant and Multi Facility Role - ACS00189
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasise your National Pool Lifeguard Qualification and any other relevant certifications, such as a gym instructor or coaching qualifications. This will show that you meet the essential requirements for the role.
Showcase Customer Service Experience: In your application, provide examples of your previous experience working with the public. Highlight situations where you delivered excellent customer service, as this is crucial for the Sports Attendant role.
Demonstrate Team Spirit: Active Stirling values teamwork highly. Include specific instances where you worked effectively in a team environment, showcasing your ability to collaborate and support your colleagues.
Express Your Positive Attitude: Convey your enthusiasm for the role and your commitment to providing a safe and enjoyable experience for customers. A positive attitude can set you apart from other candidates.
How to prepare for a job interview at Active Stirling
✨Show Your Team Spirit
Since this role requires a strong team player, be sure to highlight your previous experiences working in teams. Share specific examples of how you contributed to team success and maintained a positive attitude, especially in challenging situations.
✨Demonstrate Customer Service Skills
As customer service is key in this role, prepare to discuss your past experiences dealing with the public. Think of scenarios where you went above and beyond to ensure a positive experience for customers, particularly in a leisure or sports environment.
✨Highlight Relevant Qualifications
Make sure to mention your National Pool Lifeguard Qualification and any other relevant certifications, such as coaching or gym instructor qualifications. This shows that you are well-prepared and serious about the responsibilities of the role.
✨Prepare for Practical Scenarios
Be ready to answer situational questions or even demonstrate your skills during the interview. Think about how you would handle various scenarios, such as ensuring safety in the pool area or managing equipment for events, to showcase your practical knowledge.
