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- Tasks: Supervise swimming pools and set up activities for a safe, fun experience.
- Company: Join Active Stirling, dedicated to improving lives through increased activity.
- Benefits: Enjoy competitive pay, free leisure access, generous holidays, and development opportunities.
- Why this job: Be part of a passionate team that values integrity and teamwork while making a positive impact.
- Qualifications: Must have a National Pool Lifeguard Qualification and experience in customer service.
- Other info: This is a fixed-term role until 31 March 2026.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Are you a true team player displaying a positive attitude? This is a multi-task role designed to ensure consistent delivery of excellent customer service throughout the facility. The post holder will undertake various tasks in addition to core responsibilities of providing safe and effective swimming pool supervision, as well as setting up and maintaining equipment for activities and events. Please note, this role is fixed term until 31 March 2026.
Requirements
Essential: National Pool Lifeguard Qualification. Previous experience working with members of the public. Experience of working in a team environment.
Desirable: SVQ level 2 gym instructor qualification. Coaching qualification. Swimming teachers\’ qualification. Experience working in an ice environment or reception environment. Cash handling experience. Operating MRM or other booking systems. Previous experience in a lifeguard/leisure role.
Responsibilities
Supervise poolside and changing areas to ensure each customer has a positive and safe experience of all services, including swimming sessions, club sessions, swimming lessons, and national events.
Prepare all internal and external areas of the Sports Village for use as per set-up booking notes, ensuring customers can utilize the facility correctly and maximize all offerings at the Sports Village.
The Individual
At Active Stirling, we are driven by the desire to improve people\’s lives through increased activity. We expect our team to embody our brand values: people-centered, ambitious, respectful, team spirit, and integrity. You will be a true team player with a positive attitude, working within a passionate team committed to delivering quality service. You will seek to develop your skills and enhance the service in your area. We offer excellent learning and development opportunities, a competitive salary, pension, generous holidays, free leisure facilities, and free parking.
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Sports Attendant and Multi Facility Role - ACS00188 employer: Active Stirling
Contact Detail:
Active Stirling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Attendant and Multi Facility Role - ACS00188
✨Tip Number 1
Familiarise yourself with the specific requirements of the National Pool Lifeguard Qualification. Make sure you can confidently discuss your training and any relevant experiences during the interview.
✨Tip Number 2
Highlight your previous experience working with the public, especially in a team environment. Be ready to share examples of how you've contributed to a positive customer experience in past roles.
✨Tip Number 3
If you have any qualifications related to gym instruction or coaching, be sure to mention them. Even if they are not essential, they can set you apart from other candidates.
✨Tip Number 4
Demonstrate your understanding of the values that Active Stirling embodies. Prepare to discuss how you align with their people-centered approach and your commitment to teamwork and integrity.
We think you need these skills to ace Sports Attendant and Multi Facility Role - ACS00188
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to prominently feature your National Pool Lifeguard Qualification and any other relevant certifications, such as gym instructor or coaching qualifications. This will show that you meet the essential requirements for the role.
Showcase Customer Service Experience: In your application, emphasise any previous experience working with the public. Provide specific examples of how you've delivered excellent customer service in past roles, as this is a key aspect of the position.
Demonstrate Team Spirit: Since the role requires a strong team player, include examples of how you've successfully worked within a team environment. Highlight your ability to collaborate and support colleagues to achieve common goals.
Express Your Passion for Activity: Convey your enthusiasm for promoting physical activity and improving people's lives through sport. This aligns with Active Stirling's values and will help you stand out as a candidate who shares their mission.
How to prepare for a job interview at Active Stirling
✨Show Your Team Spirit
Since this role requires a strong team player, be sure to highlight your experiences working in teams. Share specific examples of how you contributed to team success and maintained a positive attitude, especially in challenging situations.
✨Demonstrate Customer Service Skills
As customer service is key in this role, prepare to discuss your previous experiences dealing with the public. Think of scenarios where you went above and beyond to ensure a positive experience for customers, particularly in a leisure or sports environment.
✨Highlight Relevant Qualifications
Make sure to mention your National Pool Lifeguard Qualification and any other relevant certifications, such as coaching or gym instructor qualifications. Be ready to explain how these qualifications will help you excel in the role.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as ensuring safety at the poolside or setting up for an event. Practise your responses to demonstrate your problem-solving skills and ability to maintain a safe and enjoyable environment.
