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- Tasks: Lead operations in a dynamic podiatry clinic, ensuring efficiency and high standards.
- Company: A founder-led private podiatry clinic in Fareham, Hampshire.
- Benefits: Competitive salary, quarterly bonuses, private healthcare, and extensive leadership development.
- Why this job: Make a real impact by turning strategy into action and leading with compassion.
- Qualifications: Strong leadership skills, analytical mindset, and experience in service-oriented businesses.
- Other info: Join a supportive team focused on excellence and continuous learning.
The predicted salary is between 45000 - 52000 £ per year.
Private Podiatry Clinic | Fareham, Hampshire
£45,000 – £52,000 + quarterly bonus + leadership development
This is not a traditional practice manager role! We’re looking for a senior operational leader to act as the Integrator to the Founder’s vision, someone who can turn strategy into action, bring clarity and structure, and hold the team accountable.
You will ensure the clinic runs professionally, predictably, and efficiently, while embedding our philosophy of care-led leadership.
Why This Role Matters- Take full operational ownership of a growing, founder-led clinic
- Lead a small team of clinicians and administrators with confidence, clarity, and compassion
- Introduce consistent processes, strong KPIs, and high-performance standards
- Support the Founder in executing strategy and improving efficiency and profitability
- Be a hands-on leader who can step in to support the team when needed
- Operational Leadership
- Own, improve, and embed all systems, processes, and workflows
- Bring order and structure to documentation, SOPs, and Google Drive
- Ensure smooth, efficient day-to-day operations
- Performance & KPIs
- Monitor and manage clinical, administrative, and financial performance
- Make decisions based on data, logic, and evidence
- Address underperformance calmly, clearly, and constructively
- People Leadership
- Lead, manage, and develop a team of c.10 clinicians and administrators
- Inspire high standards, ownership, and pride in the business
- Step in to support the team as needed
- Represent the business and Founder, not act as a buffer for the team
- Embed intent-based leadership philosophy to build resilience and avoid single points of failure
- Commercial & Strategic Support
- Implement Founder priorities and strategic direction
- Support improvements in efficiency, utilisation, and profitability
- Build robust management infrastructure to enable growth and consistency
- Professional Representation
- Be a visible, credible leader to patients, suppliers, and partners
- Communicate confidently and compellingly
- Uphold and elevate the clinic’s brand, reputation, and commitment to excellence
- Highly organised, analytical, and commercially minded
- Calm, objective, and logical under pressure
- Confident holding people accountable
- Strong IT, systems, and data capability
- Leads without drama, defensiveness, or emotional decision-making
- Embeds compassion and care in leadership decisions
We welcome candidates from private healthcare or other founder-led service businesses where high standards, performance management, and customer experience are critical.
Relevant experience might include:
- Private healthcare, dental, optical, or aesthetic clinics
- Hospitality or premium service businesses
- Professional services (accountancy, legal, financial advisory)
- Education, childcare, or other regulated service environments
- Healthcare experience is helpful but not essential; leadership, structure, and commercial thinking are the priorities.
- You want a traditional, task-based practice manager role
- You avoid difficult conversations or accountability
- You make decisions based on emotion over data
- You prioritise harmony over performance
- You resist change or struggle with growth and structure
- You are not open to feedback, coaching, or ongoing development
This role requires maturity, objectivity, leadership presence, and a commitment to care-led decision-making.
What We Offer- Salary: £45,000 – £52,000 (depending on experience)
- Quarterly team performance related bonus
- Private healthcare
- 23 days holiday + bank holidays (rising 1 per year to 30)
- 5 days paid sick leave
- Circa £12,000+ per year in leadership development:
- Business and leadership books
- World-class coaching
- Quarterly masterclasses with other practice leaders
“Leading the way with compassion and commitment to excellence, we aim to help more people move better, so they feel better and can live their best lives.”
We aspire to be the most recognised clinic in the UK for foot and musculoskeletal care, embedding continuous learning, gold-standard treatment, and patient choice.
Our team is the heart of everything we do. We are committed to developing world-class clinicians who are leaders in their field and rewarded for their contribution.
We embrace forensic leadership (leading from a position of care) and intent-based leadership, building resilience and ensuring no single point of failure.
Practice Manager - Head of Operations in Southampton employer: ACTIVE STEP HEALTHCARE LIMITED
Contact Detail:
ACTIVE STEP HEALTHCARE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager - Head of Operations in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and service sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving performance. Share specific examples of how you've turned strategy into action and improved efficiency in past roles.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for those tough conversations! As a leader, you’ll need to address underperformance and hold people accountable. Practice how you’d approach these discussions calmly and constructively, so you’re ready to impress during interviews.
We think you need these skills to ace Practice Manager - Head of Operations in Southampton
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your leadership style shine through! Share examples of how you've led teams with clarity and compassion, and how you've turned strategies into actionable results.
Be Data-Driven: We love a candidate who can make decisions based on data and logic. In your application, highlight instances where you've used KPIs or performance metrics to drive improvements in operations or team performance.
Emphasise Your Organisational Skills: As a Practice Manager, being organised is key! Make sure to detail your experience in managing systems, processes, and documentation. Show us how you bring order and structure to your work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ACTIVE STEP HEALTHCARE LIMITED
✨Understand the Vision
Before your interview, take some time to really grasp the clinic's vision and leadership philosophy. This role is all about turning strategy into action, so be prepared to discuss how you can align with their care-led approach and operational goals.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in the past. Highlight your ability to inspire high standards and hold people accountable without drama. They want someone who can lead with clarity and compassion, so make sure your stories reflect that.
✨Prepare for Data-Driven Discussions
Since this role involves monitoring performance and making decisions based on data, brush up on your analytical skills. Be prepared to discuss how you've used KPIs and data to drive improvements in previous roles, and think about how you would apply that here.
✨Emphasise Adaptability and Growth Mindset
This position requires someone who embraces change and is open to feedback. During the interview, convey your willingness to adapt and grow, and share instances where you've successfully navigated challenges or implemented new processes in a dynamic environment.
