At a Glance
- Tasks: Coordinate schedules and ensure smooth operations for customer orders.
- Company: Join a leading Engineering company with a dynamic work culture.
- Benefits: Enjoy 20 days holiday, profit share bonus, and free onsite parking.
- Other info: Great growth opportunities and supportive team atmosphere.
- Why this job: Be the key to excellent customer service in a fast-paced environment.
- Qualifications: Strong communication skills and ability to thrive under pressure.
The predicted salary is between 32500 - 32500 £ per year.
Active staff are pleased to be representing a market leading Engineering company who are on the lookout for a Scheduling Coordinator….
In this fast-paced environment, you will ensure the smooth running of the sales process and ensure customers receive a great service.
The working hours are Monday to Friday 7:30am - 17:00pm.
Benefits for the Scheduling Coordinator
- 20 days + BH and Christmas shut down
- Free onsite parking
- Growth opportunities
- Profit share bonus (after probation)
- Employee assistance scheme (after probation)
Responsibilities for the Scheduling Coordinator
- Manage and respond to all hire desk enquiries promptly and professionally
- Process orders accurately and efficiently
- Support customers throughout the full hire journey, providing excellent service
- Coordinate orders to ensure delivery is on time and in full
- Liaise effectively with Transport, Yard and Operations teams to maintain smooth workflows
- Schedule large deliveries and manage site bookings efficiently
- Process off-hire requests and coordinate returns accurately
- Handle goods-in processes following depot inspections
- Monitor and follow up on free-of-charge (FOC) hires
- Provide accurate updates on stock availability and lead times
- Resolve queries across customers, warehouse, yard and transport teams promptly
- Identify and suggest opportunities to enhance the customer experience
The person for the Scheduling Coordinator
- Proactive problem solver and clear communicator
- Professional telephone manner
- Strong organisational and planning skills
- Excellent communication skills, both written and verbal
- Ability to work effectively under pressure in a fast-paced environment
We think you need these skills to ace Scheduling Coordinator in Alton
Customer Service
Order Processing
Coordination Skills
Communication Skills
Organisational Skills
Problem-Solving Skills
Time Management
