At a Glance
- Tasks: Support the sales process and ensure customers receive top-notch service.
- Company: Join a leading Engineering company with a dynamic work environment.
- Benefits: Enjoy 20 days holiday, profit share bonus, and free onsite parking.
- Other info: Great growth opportunities and a supportive team culture.
- Why this job: Be the key player in delivering exceptional customer experiences.
- Qualifications: Strong teamwork, organisation, and communication skills required.
The predicted salary is between 32500 - 32500 £ per year.
Active staff are pleased to be representing a market leading Engineering company who are on the lookout for a Sales Support Executive….
In this fast-paced environment, you will ensure the smooth running of the sales process and ensure customers receive a great service.
The working hours are Monday to Friday 7:30am - 17:00pm
Benefits for the Sales Support Executive
- 20 days + BH and Christmas shut down
- Free onsite parking
- Growth opportunities
- Profit share bonus (after probation)
- Employee assistance scheme (after probation)
Responsibilities for the Sales Support Executive
- Accurately process sales orders using a CRM
- Issue prompt and professional order confirmations
- Pre-qualify deliveries with site contacts to ensure readiness
- Provide clients with clear, regular, and timely delivery updates
- Raise proforma invoices and efficiently manage card payment processing
- Coordinate bespoke design approvals with the Mechanical Design team
- Ensure customer engagement
- Serve as the primary point of contact for purchase enquiries
- Respond promptly and professionally to general queries
- Operational Coordination
- Collaborate closely with depots and transport teams to ensure seamless order fulfilment
- Ensure all orders are processed accurately and within agreed time frames
The person for the Sales Support Executive
- Strong teamwork and collaborative abilities
- Excellent organisation and planning skills
- Clear, confident, and professional communication
- Effective time management and prioritisation
- Ability to work efficiently under pressure and meet deadlines
- High attention to detail and commitment to accuracy
- Positive, proactive, and solution-focused mindset
We think you need these skills to ace Sales Support Executive in Alton
CRM Proficiency
Order Processing
Customer Service
Communication Skills
Teamwork
Organisation Skills
Time Management
