Job Purpose
The primary role of a Door Supervisor is to ensure the safety and security of the venue's clients and employees.
Job Overview
As a Door Supervisor, you will ensure the safety of staff and customers, as well as protect assets within the clients' business and provide excellent customer service.
Main Duties and Responsibilities
- You will be stationed at the building's entrance, screening visitors for suitability.
- Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
- Controlling entry and exit route
- Customer management to maintain a safe environment within the venue
- Crowd control
- Supervising customer arrivals
- Carrying out ID checks
- Screening and searching for individuals
Requirements
- A valid SIA licence - Door Supervisor Licence
- Have excellent communication skills and be customer service focused
- Be able to work as part of a team
- Be reliable and confident
- Ability to tackle emergency situations
- Ability to remain calm and professional in stressful situations
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Door Supervisor - Birmingham employer: Active Security
Active Security is an excellent employer that prides itself on fostering a supportive and friendly work environment in Maidenhead. With a focus on employee growth, we offer opportunities for skill development in the installation of advanced security systems while serving a diverse clientele. Our commitment to quality service and teamwork ensures that every team member feels valued and empowered to contribute meaningfully to our success.