At a Glance
- Tasks: Ensure safety and enjoyment for all users while performing various duties at the Centre.
- Company: Join Fusion Lifestyle, a leading operator in the leisure industry dedicated to community engagement.
- Benefits: Enjoy flexible hours with a casual, zero-hour contract and gain valuable experience.
- Why this job: Be part of a dynamic team making a positive impact while delivering top-notch customer service.
- Qualifications: Strong swimmer with a UK lifeguard qualification and excellent communication skills required.
- Other info: Flexible shifts include weekends and bank holidays; perfect for students seeking work-life balance.
The role of a Casual Lifeguard: Fusion Lifestyle's Casual Lifeguards (Recreation Assistants) work on a casual, zero-hour basis, ensuring a safe and enjoyable customer experience for all users of the Centre’s facilities. They also perform other duties such as cleaning assigned areas, setting-up and breaking-down various activities and events, and conducting pool testing according to procedures.
Our Lifeguards / Recreation Assistants also actively engage with members of the public in their use of the facilities, encouraging repeat bookings, dealing with any customer queries and delivering a high level of customer service at all times. As a Casual Lifeguard you will benefit from the flexibility of working a casual, zero-hour contract, as well as the satisfaction of knowing that you are employed by one of the leisure industry’s leading operators. Your hours of work will vary according to the needs of the business. You’ll be required to work any of a number of shift patterns, which could include weekends, early mornings / later evenings and bank holidays; so you’ll need to be flexible and approachable, with a real “can-do”, team-player attitude!
What we are looking for:
- In order to be considered for a Casual Lifeguard position at Fusion Lifestyle, you need to be a strong swimmer, and have excellent customer service skills.
- A UK recognised pool lifeguard qualification.
- Understanding of relevant health and safety legislation, and the ability to exercise these in the workplace.
- Excellent communication skills, including the ability to appropriately correct behaviour of pool users; and the ability to quickly build trust and rapport with customers.
- High standard of physical fitness.
- Ability to deliver first class customer service to a diverse client base.
- Ability to work flexibly to meet the needs of the customers and business.
We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast-paced environment. If you are looking to start or further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you!
Click on the link to apply.
Lifeguard - Casual - Herne Bay employer: Active Life
Contact Detail:
Active Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Casual - Herne Bay
✨Tip Number 1
Make sure to highlight your swimming skills and lifeguard qualifications during any conversations or networking opportunities. Being a strong swimmer is crucial for this role, so don’t hesitate to showcase your abilities.
✨Tip Number 2
Engage with the local community by attending events or visiting leisure centres. This will help you understand the customer base and demonstrate your commitment to providing excellent service, which is key for a Casual Lifeguard.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours during any informal chats or interviews. Emphasising your willingness to work weekends and varied shifts can set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with health and safety regulations related to pool management. Showing that you have a solid understanding of these procedures can boost your confidence and impress potential employers.
We think you need these skills to ace Lifeguard - Casual - Herne Bay
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to prominently feature your UK recognised pool lifeguard qualification in your CV and cover letter. This is a key requirement for the role, so it should be easy for the hiring manager to see.
Showcase Customer Service Skills: In your application, provide specific examples of how you've delivered excellent customer service in previous roles. Mention any experiences where you engaged with the public or resolved customer queries effectively.
Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work various shifts, including weekends and bank holidays. This shows that you are adaptable and ready to meet the needs of the business.
Communicate Your Team Player Attitude: Emphasise your ability to work well within a team. Share examples of past experiences where you collaborated with others to achieve a common goal, as this aligns with the company’s values of teamwork and community engagement.
How to prepare for a job interview at Active Life
✨Show Off Your Swimming Skills
As a lifeguard, being a strong swimmer is crucial. Be prepared to discuss your swimming experience and any relevant qualifications you hold. If possible, demonstrate your skills during the interview or mention specific scenarios where your swimming abilities made a difference.
✨Emphasise Customer Service Experience
This role requires excellent customer service skills. Share examples from previous jobs where you successfully handled customer queries or resolved issues. Highlight your ability to engage with the public and create a welcoming atmosphere.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant health and safety legislation related to lifeguarding. Be ready to discuss how you would apply these regulations in real-life situations at the pool. This shows that you take safety seriously and are prepared for the responsibilities of the role.
✨Demonstrate Flexibility and Team Spirit
Since the job requires working various shifts, including weekends and holidays, express your willingness to be flexible. Share experiences that showcase your teamwork skills and 'can-do' attitude, as these traits are essential for success in a dynamic environment.