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- Tasks: Ensure safety and enjoyment for all users while performing cleaning and pool testing duties.
- Company: Join Fusion Lifestyle, a leading operator in the leisure industry dedicated to community engagement.
- Benefits: Enjoy flexible hours with a casual, zero-hour contract and gain valuable experience in customer service.
- Why this job: Be part of a dynamic team making a positive impact on your community while developing your career in leisure.
- Qualifications: Strong swimmer with a UK lifeguard qualification and excellent customer service skills required.
- Other info: Flexible shifts may include weekends and bank holidays; a DBS check may be necessary.
The role of a Casual Lifeguard involves working on a casual, zero-hour basis, ensuring a safe and enjoyable customer experience for all users of the Centre’s facilities. Duties include:
- Cleaning assigned areas
- Setting-up and breaking-down various activities and events
- Conducting pool testing according to procedures
- Engaging with members of the public, encouraging repeat bookings, and dealing with customer queries
As a Casual Lifeguard, you will benefit from the flexibility of working a casual, zero-hour contract, with hours varying according to the needs of the business. You’ll be required to work various shift patterns, including weekends, early mornings, later evenings, and bank holidays; so flexibility and a team-player attitude are essential.
What we are looking for:
- A strong swimmer with excellent customer service skills
- A UK recognised pool lifeguard qualification
- Understanding of relevant health and safety legislation
- Excellent communication skills, including the ability to correct behaviour of pool users and build trust with customers
- High standard of physical fitness
- Ability to deliver first-class customer service to a diverse client base
- Ability to work flexibly to meet the needs of customers and the business
We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part in a diverse and dynamic team in a fast-paced environment. If you are looking to start or further your career in leisure within a dynamic company that makes a positive impact on the community, then we want to hear from you!
Click on the link to apply.
Lifeguard - Casual - Canterbury employer: Active Life
Contact Detail:
Active Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Casual - Canterbury
✨Tip Number 1
Make sure to highlight your swimming skills and lifeguard qualifications during any conversations or networking opportunities. Being a strong swimmer is crucial for this role, so don’t hesitate to showcase your abilities.
✨Tip Number 2
Engage with the local community by attending events or activities at the leisure centre. This will not only help you understand the environment better but also allow you to connect with potential colleagues and customers.
✨Tip Number 3
Demonstrate your customer service skills in real-life situations. Whether it’s volunteering or working in a related field, showing that you can handle customer queries effectively will set you apart from other candidates.
✨Tip Number 4
Be flexible with your availability. Since the role requires working various shifts, being open to different hours will make you a more attractive candidate. Highlight your willingness to adapt when speaking with potential employers.
We think you need these skills to ace Lifeguard - Casual - Canterbury
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasise your UK recognised pool lifeguard qualification in your CV and cover letter. This is a key requirement for the role, so it should be prominently featured.
Showcase Customer Service Skills: In your application, provide specific examples of how you've delivered excellent customer service in previous roles. Mention any experiences where you engaged with the public or resolved customer queries.
Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work various shifts, including weekends and bank holidays. This shows that you are adaptable and ready to meet the needs of the business.
Communicate Your Team Player Attitude: Express your ability to work well within a team. Share examples of past experiences where you collaborated with others to achieve a common goal, as this aligns with the company’s emphasis on teamwork.
How to prepare for a job interview at Active Life
✨Show Off Your Swimming Skills
As a lifeguard, being a strong swimmer is crucial. Be prepared to discuss your swimming experience and any relevant qualifications you hold. If possible, demonstrate your confidence in the water during the interview.
✨Highlight Customer Service Experience
Since this role involves engaging with the public, emphasise your customer service skills. Share specific examples of how you've handled customer queries or resolved issues in previous roles to showcase your ability to provide excellent service.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and a team-player attitude. Be ready to discuss your availability and provide examples of how you've successfully worked as part of a team in fast-paced environments.
✨Understand Health and Safety Protocols
Familiarise yourself with relevant health and safety legislation related to lifeguarding. During the interview, be prepared to discuss how you would apply these protocols in real-life scenarios to ensure the safety of all pool users.
