At a Glance
- Tasks: Provide first-line technical support and assist with software installations.
- Company: Join Active Learning Trust, a people-first organisation that values your contributions.
- Benefits: Enjoy extensive support, development opportunities, and a local government pension.
- Other info: Be part of a compassionate and inclusive team dedicated to student success.
- Why this job: Make a real difference in schools while growing your IT skills.
- Qualifications: Proactive problem-solver with a passion for tech and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Location: Chantry Academy, part of the Active Learning Trust
Closing Date: 22:00, Monday 16th February 2026
Start Date: As soon as possible
Summary of Key Responsibilities
- To provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window.
- To assist the Senior IT Technician by carrying out reasonable requests for additional duties as and when required.
- To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction.
- Software installation, updates and support.
- Provide appropriate technical support, help and advice to staff and students.
- You will provide support to Ipswich Hub schools: Chantry, Gusford, Sidegate and Hillside.
Our People-First Philosophy
At Active Learning Trust, everyone is valued in their role, and we make sure that the right people have the right opportunities to find their purpose and progress within our Trust. Guided by our values of open dialogue, bold thinking and supportive teamwork, we put our staff's growth and wellbeing at the heart of everything we do – so that they can focus on making a real difference in our schools and our communities.
Why Join Our Trust?
- Extensive support and development opportunities.
- Belong to a compassionate and inclusive trust that values you and the role you play.
- Join an experienced group of people who are fully dedicated to delivering the best for our children.
- Gain access to our VivUp employee benefit system, Cycle to Work scheme and local government pension.
If you are a proactive problem-solver who thrives in a collaborative setting, this is the role for you.
Contact
If you wish to discover more about this exciting opportunity, then please contact: Stephen Roberts, IT Operations Manager, at stephen.roberts@activelearningtrust.org
IT Technician in Ipswich employer: Active Learning Trust
Active Learning Trust is an exceptional employer that prioritises the growth and wellbeing of its staff, fostering a supportive and inclusive work culture. As an IT Technician at Chantry Academy, you will benefit from extensive professional development opportunities, a compassionate team environment, and access to valuable employee benefits such as the VivUp system and Cycle to Work scheme. Join us in making a meaningful impact in our schools and communities while advancing your career in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Ipswich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Active Learning Trust values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Active Learning Trust might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Active Learning Trust!
✨Direct Apply to Active Learning Trust
Let's not forget to apply directly through the Active Learning Trust website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in Ipswich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Active Learning Trust.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Active Learning Trust. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Active Learning Trust
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
