At a Glance
- Tasks: Ensure high standards of service and security during night shifts at a stunning hotel.
- Company: Easthampstead Park Hotel, a beautiful Grade II listed Victorian mansion.
- Benefits: Flexible hours, dynamic work environment, and opportunities to build guest relationships.
- Other info: Night shifts from 10.30pm to 07.30am with potential for growth in the hospitality industry.
- Why this job: Join a passionate team and create memorable experiences for guests in a historic setting.
- Qualifications: 1 year of hospitality experience preferred; training on systems provided.
Hotel Receptionist - Easthampstead Park Hotel Wokingham, Berkshire ZERO HOURS/CASUAL Required for ad-hoc Day & Night Shifts Early Shift: 07.30am-2.30/3.00pm Late Shift: 2.30pm - 10.30/11.00pm Night Shift: 10.30pm - 07.00am WEEKEND & BANK HOLIDAY AVAILABILITY ESSENTIAL Easthampstead Park is situated in a breathtaking Grade II listed Victorian mansion. Our prestigious venue offers a captivating blend of elegance and natural beauty. Steeped in history and charm, this magnificent property provides the perfect setting for a wide range of conferences, meetings, training workshops, and unforgettable team retreats. Our grounds and mansion are also renowned for hosting stunning weddings & celebrations for up to 500 guests, boasting an enchanting wedding pavilion, resplendent original stained-glass window, a sophisticated Downshire ballroom, as well as our stunning King Suite, the largest event space in Berkshire, catering for up to 500 people. We are looking for dynamic Hotel Receptionists to join our Team on a casual basis. Job Description As Hotel Receptionist you will be responsible for offering a welcoming and seamless check in/check-out experience, manage incoming calls for bookings or general enquiries and promote the hotel’s facilities and services in a positive way optimising every opportunity. As Hotel Receptionist, you will have a natural, warm, engaging personality, excellent attention to detail and have the ability to remain calm in all situations. Experience in the use of OPERA would be a distinct advantage. Primary Responsibilities Ensure that the service offered to guests is personal, memorable and to a 4 star hotel standard. Build relationships with guests, ensuring that they want to return to Easthampstead Park. Ensure good communication with all departments throughout the hotels. Check in and check out of hotel guests, inclusive of taking payments and reconciling banking. Handle, follow-up and communicate any comments or complaints from guests, passing them on to the Front of House Manager as necessary. Be familiar with and promote the hotel facilities. To have an excellent knowledge of all reception procedures. Benefits: Company events Company pension Discounted or free food Employee discount Free parking Gym membership On-site gym Referral programme Hospitality: 1 year (required)
Hotel Receptionists CASUAL/ZERO HOURS - Easthampstead Park Hotel Wokingham - Wokingham, Berkshire employer: Active Hospitality
Easthampstead Park Hotel Wokingham is an exceptional employer, offering a unique opportunity to work in a stunning Grade II listed Victorian mansion surrounded by beautiful grounds. Our team-oriented culture prioritises personal and memorable guest service, while providing flexible working hours that cater to your lifestyle. With a commitment to employee growth and development, we ensure that our staff are well-trained and supported, making this a rewarding place to build your career in hospitality.
