At a Glance
- Tasks: Lead hotel operations, enhance guest experiences, and implement effective procedures.
- Company: Gorse Hill Hotel, a stunning venue in the heart of Surrey.
- Benefits: Career advancement opportunities, competitive salary, and a vibrant work environment.
- Other info: Join a dynamic team in a beautifully refurbished mansion setting.
- Why this job: Shape unforgettable guest experiences while developing your leadership skills.
- Qualifications: Proven management experience in hospitality and strong team leadership abilities.
The predicted salary is between 35550 - 43450 £ per year.
Operations Manager - Gorse Hill Hotel Woking - Woking, Surrey Gorse Hill is an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking.
Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings, celebrations and wedding venue, 67 bedrooms, serviced offices and guest gym, making this one of the prime venue choices in the Surrey region.
As the Operations Manager, you will be responsible for implementing standard operating procedures across all hotel departments, ensuring effective performance management, contributing to the strategic business plan, maximising revenue opportunities, and overseeing hotel operations in the absence of the General Manager.
You will prioritise the customer experience by analysing guest feedback and implementing action plans.
Collaborating with department heads, you will lead recruitment efforts, foster team development, and promote a culture of service excellence.
This role offers a significant opportunity for career advancement, including potential delegation of General Manager responsibilities and involvement in enhancing the daily guest experience.
What do we need from you?
Experience and a successful track record of managing at HOD level within a hotel or hospitality venue, experience within a m...
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