At a Glance
- Tasks: Lead a team to ensure our hotel sparkles and guests feel at home.
- Company: Gorse Hill Hotel, a stunning venue in the heart of Surrey.
- Benefits: Free meals, parking, gym access, and discounts on everything from groceries to cinema tickets.
- Other info: Flexible shifts and a friendly work environment await you!
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality or housekeeping with strong leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
Gorse Hill is an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking. Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings, celebrations and wedding venue, 67 bedrooms, serviced offices and guest gym, making this one of the prime venue choices in the Surrey region.
We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the cleanliness and organisation of our hotel premises. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a background in hospitality or janitorial services. This role offers an opportunity to lead a team of housekeeping staff, ensuring high standards of cleanliness and guest satisfaction are consistently maintained.
Duties- Supervise and coordinate daily housekeeping operations to ensure efficient service delivery.
- Train, mentor, and support housekeeping staff to uphold organisational standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation meet company policies.
- Manage inventory levels of cleaning supplies and equipment, placing orders as necessary.
- Develop work schedules for housekeeping team members, ensuring adequate coverage at all times.
- Address guest requests and complaints promptly and professionally, striving for high levels of guest satisfaction.
- Enforce health and safety regulations within the housekeeping department.
- Collaborate with other hotel departments to ensure seamless operations across the property.
- Proven experience in hotel housekeeping or hospitality environments is essential.
- Prior janitorial experience is highly desirable.
- Strong leadership and organisational skills with the ability to motivate a team.
- Excellent attention to detail and commitment to maintaining high standards of cleanliness.
- Good communication skills, both written and verbal.
- Ability to work efficiently under pressure in a fast-paced environment.
- Flexibility to work various shifts as required by hotel operations.
This position is suitable for candidates who are passionate about hospitality service excellence and possess the necessary experience to lead a professional housekeeping team effectively.
Benefits of Working with us- Free parking.
- Free meals on duty.
- Hospitality Rewards App - offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more!
- Share of Tips in addition to your salary.
- Company Pension (contributory).
- Generous holiday entitlement.
- Referral Programme.
- Complimentary Access to our Gym.
- Opportunity to join an enthusiastic & friendly team!
Locations
Housekeeping Supervisor - Gorse Hill Hotel Woking - Woking, Surrey employer: Active Hospitality
Gorse Hill Hotel is an exceptional employer, offering a vibrant work culture where teamwork and hospitality excellence are at the forefront. Located in the picturesque Surrey countryside, employees enjoy generous benefits including free meals, a share of tips, and access to a gym, all while being part of a supportive team dedicated to delivering outstanding guest experiences. With ample opportunities for professional growth and development, this role as Housekeeping Supervisor promises a rewarding career in a beautifully refurbished venue that values its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Gorse Hill Hotel Woking - Woking, Surrey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Active Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Active Hospitality
Don't be shy about reaching out to Active Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor - Gorse Hill Hotel Woking - Woking, Surrey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Active Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Active Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
