Housekeeping Supervisor (Casual) - Villiers Hotel - Buckingham, Buckinghamshire

We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the cleanliness and organisation of our hotel premises. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a background in hospitality or janitorial services. This role offers an opportunity to lead a team of housekeeping staff, ensuring high standards of cleanliness and guest satisfaction are consistently maintained.

Duties

• Supervise and coordinate daily housekeeping operations to ensure efficient service delivery.
• Train, mentor, and support housekeeping staff to uphold organisational standards.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation meet company policies.
• Manage inventory levels of cleaning supplies and equipment, placing orders as necessary.
• Develop work schedules for housekeeping team members, ensuring adequate coverage at all times.
• Address guest requests and complaints promptly and professionally, striving for high levels of guest satisfaction.
• Enforce health and safety regulations within the housekeeping department. Collaborate with other hotel departments to ensure seamless operations across the property.
• Proven experience in hotel housekeeping or hospitality environments is essential.
• Prior janitorial experience is highly desirable.
• Strong leadership and organisational skills with the ability to motivate a team.
• Excellent attention to detail and commitment to maintaining high standards of cleanliness.
• Good communication skills, both written and verbal.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexibility to work various shifts as required by hotel operations.

This position is suitable for candidates who are passionate about hospitality service excellence and possess the necessary experience to lead a professional housekeeping team effectively.

Villiers Hotel is a spectacular 18th Century 49-bedroom hotel situated in the heart of the historic market town of Buckingham. Villiers has undergone a major refurbishment to all front of house areas and The Old Town Hall which provides all the meeting, serviced offices and function space.

Benefits

• Hospitality Rewards App - offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more!
• Share of Tips in addition to your salary.
• Company Pension (contributory).
• Generous holiday entitlement.
• Referral Programme.
• Complimentary Access to our Gym.
• Opportunity to join an enthusiastic & friendly team!

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