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- Tasks: Provide top-notch customer service and manage membership services in a hybrid role.
- Company: Community-focused organisation in Leeds dedicated to member satisfaction.
- Benefits: Flexible working environment, competitive pay, and opportunities for personal growth.
- Why this job: Join a passionate team and make a difference in your community every day.
- Qualifications: Strong organisational and communication skills are essential.
- Other info: Dynamic role with a blend of front-line and back-office responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
A community-focused organization in Leeds is seeking a highly skilled administrator to perform a hybrid role involving front-line customer service and back-office business administration. You will support members through various communication channels, with an emphasis on email and telephone, ensuring a positive experience while managing membership services and facility-related tasks. Strong organizational and communication skills are critical for this position.
Hybrid Member Services & Operations Administrator in Leeds employer: Active Herefordshire & Worcestershire
Contact Detail:
Active Herefordshire & Worcestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Member Services & Operations Administrator in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the community-focused organisation. Understanding their values and mission will help you connect with them during your conversation.
✨Tip Number 2
Practice your communication skills! Since this role involves front-line customer service, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed multiple tasks in the past. This could be anything from juggling deadlines to coordinating events—make sure you highlight your strengths!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Hybrid Member Services & Operations Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills align with the hybrid role, so don’t be shy about showcasing your organisational talents!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about community-focused work and how you can enhance our member services. Keep it friendly and professional – we love a personal touch!
Showcase Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your strong verbal and written skills in your application. Whether it’s through your CV or cover letter, let us know how you effectively engage with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Active Herefordshire & Worcestershire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hybrid Member Services & Operations Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as customer service and back-office administration. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role emphasises communication, be prepared to discuss your experience with various channels, especially email and telephone. Think of specific examples where you’ve successfully resolved issues or provided excellent service. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Organisational Prowess
Strong organisational skills are critical for this position. Come prepared with examples of how you’ve managed multiple tasks or projects simultaneously. You could even mention any tools or methods you use to stay organised, which will show that you’re proactive and ready to handle the demands of the role.
✨Emphasise Your Community Focus
As the organisation is community-focused, it’s important to convey your passion for supporting members. Share any relevant experiences where you’ve contributed to a community or helped others. This will not only highlight your suitability for the role but also show that you align with their values.
