At a Glance
- Tasks: Deliver top-notch customer service and manage essential business administration tasks.
- Company: Join a dynamic organisation supporting grassroots football.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Make a difference in grassroots football while honing your administrative skills.
- Qualifications: Strong communication skills and a knack for organisation.
- Other info: Exciting opportunity to grow within a passionate team.
The predicted salary is between 28800 - 43200 £ per year.
We are in search of a highly skilled administrator capable of performing a hybrid role of front-line customer service and back-office business administration. You will provide outstanding customer service to our members through various communication channels, with a focus on email and telephone support, ensuring an efficient, positive experience for all stakeholders involved in grassroots football.
In parallel, you will attend to all ‘business as usual’ administration relating to:
- Membership services
- Health and safety
- Facility management (facility hire, consumables, contractors)
Business Support Administrator in Leeds employer: Active Herefordshire & Worcestershire
Contact Detail:
Active Herefordshire & Worcestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Leeds
✨Tip Number 1
Make sure you know the ins and outs of the company you're applying to. Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding support, think of scenarios where you might need to handle difficult situations. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events related to grassroots football. You never know who might have a lead on a job or be able to give you insider tips on the application process.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your details are in the right hands and you’re considered for the role you’re excited about.
We think you need these skills to ace Business Support Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your skills in customer service and administration. We want to see how your experience aligns with the hybrid role we're offering, so don’t be shy about showcasing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about grassroots football and how your skills can enhance our team. Keep it friendly and professional – we love a personal touch!
Showcase Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and effectively. Whether it's through your writing style or examples of past interactions, let us see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Active Herefordshire & Worcestershire
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with customer service principles and back-office administration tasks. This will help you answer questions confidently and demonstrate your suitability for the hybrid role.
✨Showcase Your Communication Skills
Since the job involves a lot of customer interaction, be prepared to discuss your communication style. Think of examples where you've provided excellent customer service, especially via email and phone. Practising these scenarios can help you articulate your experience effectively during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in grassroots football administration. Prepare by thinking through potential challenges you might face, such as managing member inquiries or coordinating facility hire. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Organisational Skills
As an administrator, being organised is key. Be ready to discuss how you manage multiple tasks, prioritise your workload, and ensure nothing falls through the cracks. Sharing examples of tools or methods you use to stay organised can really impress the interviewers.