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- Tasks: Support safe and efficient operations of sports facilities while assisting the Duty Supervisor.
- Company: Join a vibrant team at Sheffield Hallam, dedicated to transforming lives through sport.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Be part of an energetic environment, working with athletes and diverse communities.
- Qualifications: Proactive attitude and excellent communication skills are essential.
- Other info: Flexible shift patterns available; perfect for students seeking hands-on experience.
The predicted salary is between 22000 - 26000 £ per year.
Overview
Facilities Operations Assistants (Sport)
Working within the Sport Operations Team, you will be assisting the onsite Duty Supervisor to support safe and efficient provision of Sport Hallam facilities and services.
Location
Sheffield – Various Sports Facilities across the Service, S1 1WB
Details
Salary £25,804 to £26,707 per annum, depending on experience
Hours Full Time
Contract Permanent
Placed On Tue 16th September, 2025
Closes 11:00pm – Sun 28th September, 2025
Job Reference 113887
About Facilities Operations Assistants (Sport)
As a Facilities Operations Assistant, you will play an important part in delivering excellent student and customer support to all our stakeholders. You will support day-to-day operations on a range of on and off Campus facilities. This will include:
- Monitoring safe practice for indoor sports activities.
- Setting up equipment for indoor sports activities and outdoor pitches.
- Some basic domestic and housekeeping duties.
- Hospitality and front of house service.
We are looking for someone who is proactive and will contribute effectively to a can-do culture. You will enjoy seeking solutions to problems and challenges, working dynamically and being flexible in line with service need.
This role presents an opportunity to work with a wide selection of people including sports professionals and elite athletes, coaches, members of the community and complete beginners who are new to sport, fitness and or physical activity, so being personable and supportive to a diverse range of needs is essential. At the heart of our offering, you will need to demonstrate high standards of customer service, excellent communication skills and be able to work collaboratively across the whole staff team.
Shift pattern
These roles require the successful candidates to work regular patterns of shift work, at a variety of venues.
Some degree of flexibility to those listed may be available, and job share will be considered. Please email Richard North (Sports Operations Manager) prior to application if you want to discuss anything: r.north@shu.ac.uk
The sites are open between 8.30am – 10:15pm and cover for other team members may occasionally be required; this will be agreed between the team as needed.
The Sport Services Team
Sport Hallam sits within Student Success, responsible for operating four sport facilities including: Sheffield Hallam Sports Park; Sheffield Hallam City Athletics Stadium; City Gym; and Pearson Gym. We offer a wide range of sport and physical activity programmes and services for our students, staff and local community. With a team of approximately 45 contracted members of staff, with a further support team of 60+, you will become part of a workforce passionate about transforming lives through sport and physical activity.
We particularly welcome applications from minority ethnic applicants who are underrepresented in this area/ this type of job at Sheffield Hallam.
The role is not eligible for sponsorship under the Skilled Worker route so international applicants will need to ensure they have an appropriate visa to evidence the necessary right to work in the UK.
We welcome applications for job-share, part-time and flexible working arrangements. To find out more, take a look at our guide to applying. Please use the supporting statement template included with the vacancy listing on our website, when submitting your application.
Accessibility
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Facilities Operations Assistants (Sport) employer: Active Herefordshire & Worcestershire
Contact Detail:
Active Herefordshire & Worcestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Assistants (Sport)
✨Tip Number 1
Get to know the Sport Operations Team! Reach out on social media or LinkedIn to connect with current staff. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Be proactive during interviews! Prepare some questions about the facilities and services. This shows you're not just interested in the job, but also in how you can contribute to the team’s success.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you’ve gone above and beyond for customers. This is key for a role that involves supporting a diverse range of people.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the resources you need to make your application stand out.
We think you need these skills to ace Facilities Operations Assistants (Sport)
Some tips for your application 🫡
Show Your Passion for Sport: When writing your application, let us see your enthusiasm for sports and physical activity. Share any relevant experiences or roles you've had that showcase your love for helping others enjoy sports.
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. Use the template provided on our website to structure your thoughts and ensure you cover all the key points.
Be Personable and Supportive: Since you'll be working with a diverse range of people, it's important to convey your ability to connect with others. Use examples in your application that demonstrate your excellent communication skills and customer service experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application is seen by the right people and helps us keep everything organised. Plus, you’ll find all the resources you need there!
How to prepare for a job interview at Active Herefordshire & Worcestershire
✨Know the Facilities Inside Out
Before your interview, take some time to research the various sports facilities you'll be working with. Familiarise yourself with their services and any recent events or programmes. This will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of interaction with students and community members, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled challenging situations and what you did to ensure a positive experience for everyone involved.
✨Show Your Proactive Attitude
The job description highlights the need for a proactive approach. Prepare to share instances where you've taken initiative in previous roles, whether it was solving a problem or improving a process. This will illustrate that you're the kind of person who can contribute to a 'can-do' culture.
✨Be Ready for Teamwork Questions
Collaboration is key in this role, so expect questions about teamwork. Think of specific examples where you've worked effectively as part of a team, especially in dynamic environments. Highlight your communication skills and how you adapt to different personalities to achieve common goals.
