At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect eyewear solutions.
- Company: Well-established optical retailer with a strong reputation.
- Benefits: Competitive salary, ongoing training, and genuine career progression opportunities.
- Other info: Fast-paced environment with a focus on customer satisfaction.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Experience in optical retail and excellent communication skills.
The predicted salary is between 27000 - 27000 £ per year.
Active Force Recruitment is proud to be recruiting on behalf of a well-established and respected optical retailer for an Optical Consultant to join their team in Portishead .
This is an excellent opportunity for someone who is passionate about delivering exceptional customer service, enjoys working in a fast-paced retail environment, and takes pride in helping customers find the right optical solutions for their individual needs.
The Role
As an Optical Consultant, you'll be responsible for providing an outstanding customer experience from the moment a customer enters the store through to the collection of their eyewear.
Working closely with the clinical team, you'll recommend suitable optical products, provide expert advice, and ensure every order is dispensed accurately and efficiently.
Key Responsibilities
- Build strong relationships with customers by understanding their vision and lifestyle requirements.
- Recommend and dispense suitable frames, lenses, contact lenses and accessories based on clinical recommendations.
- Explain product features, benefits and pricing clearly to help customers make informed decisions.
- Ensure accurate ordering, dispensing, fittings and collections, delivering a "right first time" service.
- Handle customer enquiries and resolve issues professionally and efficiently.
- Maintain high standards of compliance with clinical, legal and operational procedures.
- Support colleagues and contribute to a positive, customer-focused team environment.
What We're Looking For
- Previous experience working as an Optical Consultant, Optical Assistant or within an optical retail environment (essential).
- Excellent customer service and communication skills.
- Confidence in recommending products and achieving sales targets.
- Ability to explain technical information in a clear and approachable manner.
- Strong attention to detail with a commitment to accuracy.
- Well organised with excellent problem-solving skills.
- A positive attitude and a genuine passion for helping customers.
- What's on Offer
- Competitive salary.
- Ongoing training and professional development.
- Genuine opportunities for career progression.
- Supportive and welcoming team environment.
- The opportunity to work for a respected and established business within the optical sector.
If you're an experienced Optical Consultant looking for your next opportunity, we'd love to hear from you
Optical Consultant in Portishead employer: Active Force Recruitment Ltd
Active Force Recruitment is an excellent employer for HGV Class 2 night drivers in Bristol, offering a supportive work culture with great communication and flexible working hours. Employees benefit from weekly pay, holiday pay, and opportunities for overtime, alongside comprehensive training to ensure confidence on the road. With a focus on employee growth and a commitment to safety, this reputable company provides a rewarding environment for those looking to make a meaningful impact in their role.
Contact Details:
Active Force Recruitment Ltd Recruitment Team
