Team Leader

Team Leader

Full-Time 33280 - 40320 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team to support a client with a brain injury in daily activities.
  • Company: Join Northern Case Management, a leader in empowering individuals with neurological conditions.
  • Benefits: Earn £16-£18 per hour, enjoy 25 days holiday, and flexible working hours.
  • Why this job: Make a real difference in someone's life while developing your leadership skills.
  • Qualifications: Experience with brain injuries or complex needs is a plus; driving licence required.
  • Other info: Be part of a supportive team in a dynamic and rewarding environment.

The predicted salary is between 33280 - 40320 £ per year.

Northern Case Management: The balance of client advocacy and accountability, which empowers rehabilitation in a nurturing and professional environment.

We are looking to recruit a full team of experienced, highly motivated, and proactive Male and Female Team Leaders to work in the Blundellsands area of Crosby. Our client currently resides in the Blundellsands area of Crosby with his partner and two children, and he receives 24-hour care.

Please note we are recruiting Male and Female Support Workers and a Team Leader due to a genuine occupational requirement of the person we support; therefore, this role is exempt from the Equality Act 2010 Part 1 Schedule 9.

Meet our client: I am a 45-year-old male. I have a severe brain injury following an RTA; as such, my behaviour can sometimes be unpredictable, especially around new people as I can be anxious until I get to know you properly. Once I am familiar with people, I have a great sense of humour and enjoy having ‘banta’ and like to wind people up and play pranks on them with the help of my young son. I have two children, a son who has autism and ADHD and a daughter; they are everything to me and are my main motivation for my rehabilitation programme. I like playing board games, going out on trips to the zoo, bowling, amusement arcades, for walks down the beach and also walking my pet dog. I also used to be a ‘Chef’ prior to my brain injury, and with your support, I cannot wait to start cooking and baking again. I enjoy baking with my children; I tell them to hurry up so I can eat what we have created (I am not very patient). I love listening to music; I’m a big ‘Pink Floyd’ fan and other artists I like are the Beatles, Fleetwood Mac, Phil Collins, Dire Straits, Paul Weller and Santana. My stereo system is my pride and joy. I like going to music concerts and I will dance in my chair; I will grab your hand and make you dance also. I enjoy watching comedy shows; one of my favourites on Netflix is Shameless, and I like watching live football on the TV, especially my favourite team Liverpool Football Club.

Working hours and pay:

  • 36 hours per week with a 6 hours uplift per week on a rolling rota, 7 days per week:
  • Day Shifts: 8.00am - 8.00pm
  • Wake Night Shifts: 8.00pm - 8.00am
  • Sleep Night Shifts: 10:00 pm - 7:00 am
  • £16.00 per hour weekdays / waking nights (Sleep rate 11pm – 8am Mon-Thurs £109.89)
  • £18.00 per hour weekend days / waking nights (Sleep rate 11pm – 8am Fri-Sun £119.89)

Car Driver with full UK driving Licence is essential and not provisional. Please note we do not accept candidates who have only provisional driving licence.

What you will be doing:

  • To establish and maintain a trusting, therapeutic, working relationship with client, family & Case Manager.
  • To support the client in line with the Care Plan guidance.
  • To promote, monitor and maintain health, safety and security in the workplace.
  • To promote effective communication with all parties.
  • To contribute to the protection of individuals from abuse.
  • To liaise with other agencies when required.
  • To complete daily records as advised including time sheets, daily records, care plan summary and critical incidents, petty cash etc.
  • To attend supervision, team meetings and other meetings with the employer and other persons as nominated by the employer.
  • To attend training sessions as arranged.
  • To support the client with all activities of daily living, maintaining independence and household chores.
  • To support the client with accessing health appointments, and medication administration.
  • To support the client to attend and participate in a range of community activities.
  • To carry out therapy sessions as advised by treating professionals.

General:

  • Observe and operate at all times in accordance with the Company’s policies and procedures.
  • Provide a flexible working pattern, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays.
  • To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
  • Ensuring service user needs and business objectives are met.

What you will have:

Person Specification:

  • Have some experience of brain injury and/or neurological conditions and working in a community setting.
  • Experience of working with clients with complex needs and/or challenging behaviours is desirable but not essential.
  • Ability to work as part of a team and as an individual.
  • Self-confidence and be able to manage challenging situations.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
  • IT literate. Use of MS Word, Excel and Outlook.
  • Flexible, professional and a positive approach to multi-site working.
  • Proven reliability in terms of full attendance and timekeeping.
  • Full UK driving licence required.

Competencies:

  • Service User Focus
  • Health and Safety
  • Leading, Managing and Planning
  • Company Standards
  • Teamwork
  • Communication
  • Medical

What to look forward to:

  • Competitive Salary: £16.00 per hour weekdays / waking nights (Sleep rate 11pm – 8am Mon-Thurs £109.89), £18.00 per hour weekend days / waking nights (Sleep rate 11pm – 8am Fri-Sun £119.89)
  • 25 days plus bank holidays

About Northern Case Management:

Northern Case Management (NCM) was established in 1997 to provide support to people with acquired neurological damage (i.e., brain and spinal cord injury) and empower them to develop their full potential and enrich their lifestyle through providing a comprehensive client-focused service. NCM works closely with the client and their family or representative to provide tailored support packages for clients in their own homes. We want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

For further information or details please contact mw@northerncasemanagement.com

Team Leader employer: Active Care Group Recruitment

Northern Case Management is an exceptional employer that prioritises a nurturing and professional work culture, empowering employees to make a meaningful impact in the lives of clients with neurological conditions. With competitive salaries, generous holiday allowances, and a commitment to employee growth through continuous training, we foster a supportive environment where team leaders can thrive while making a difference in the community of Blundellsands. Join us to be part of a dedicated team that values advocacy, accountability, and personal development.
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Contact Detail:

Active Care Group Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Northern Case Management. Understanding their values and how they support clients will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to supporting clients with complex needs.

✨Tip Number 3

Show your personality! When you meet the team, let your sense of humour shine through. Remember, they’re looking for someone who can build a trusting relationship with the client, so being personable is key!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you on their radar.

We think you need these skills to ace Team Leader

Client Advocacy
Communication Skills
Interpersonal Skills
Teamwork
Organisational Skills
Time Management
Problem-Solving Skills
Experience with Brain Injury and Neurological Conditions
Flexibility
IT Literacy
Driving Licence (Full UK)
Ability to Manage Challenging Situations
Commitment to Continuous Personal Development

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.

Tailor Your Application: Make sure to customise your application for the Team Leader role. Highlight your relevant experience with brain injuries or complex needs, and show us how you can contribute to our client's rehabilitation journey.

Show Your Passion: We love seeing candidates who are genuinely passionate about making a difference. Share why you’re excited about this role and how you can support our client in their daily activities and rehabilitation.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.

How to prepare for a job interview at Active Care Group Recruitment

✨Know Your Client

Before the interview, take some time to understand the specific needs and preferences of the client you'll be supporting. Familiarise yourself with their background, interests, and daily routines. This will not only show your genuine interest but also help you connect better during the interview.

✨Showcase Your Experience

Be ready to discuss any relevant experience you have with brain injuries or neurological conditions. Highlight specific situations where you've successfully managed challenging behaviours or supported individuals with complex needs. Use examples that demonstrate your problem-solving skills and ability to remain calm under pressure.

✨Emphasise Teamwork and Communication

Since this role involves working closely with a team, be prepared to talk about your teamwork experiences. Share examples of how you've effectively communicated with colleagues, clients, and families in previous roles. This will illustrate your interpersonal skills and your ability to foster a supportive environment.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team dynamics, and the support provided to the client. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

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