At a Glance
- Tasks: Manage complex cases, support a team, and build strong relationships with clients and stakeholders.
- Company: Tania Brown Limited, a leader in Clinical Case Management with over 30 years of experience.
- Benefits: 25 days holiday, hybrid working, training opportunities, and a supportive work environment.
- Other info: Join a collaborative team with excellent growth opportunities and a focus on innovation.
- Why this job: Make a real difference in clients' lives while advancing your career in a dynamic field.
- Qualifications: Minimum 2 years in case management and 5 years in a relevant professional field required.
The predicted salary is between 40000 - 50000 € per year.
Established over 30 years, Tania Brown Limited are a Clinical Case Management and Expert Witness company offering the highest standards of care and support to clients with serious injuries. We have an amazing opportunity for an experienced Senior Case Manager to join our team covering the North West region.
About the role:
In this role, you will work closely with the Clinical Lead to provide guidance and support to Case Managers, promoting best practice and service consistency. Additionally, you will play a key role in developing and maintaining strong relationships with existing and prospective referrers, contributing to the ongoing growth and success of the business. You will be responsible for managing your own caseload while providing support to the Clinical Lead and wider Senior Leadership Team to ensure the delivery of high-quality Case Management services across the business.
What you'll be working:
- Monday to Friday.
- 37.5 hours per week, 9am - 5.00pm.
- Hybrid working, with occasional travel to the office in Wigan and surrounding North West area to meet role requirements.
Key responsibilities:
- Manage your own case load of clients with complex disabilities, conducting assessments and setting goals in collaboration with clients and families.
- Develop and maintain Case Management plans with costed recommendations.
- Identify and commission appropriate rehabilitation services for your clients ensuring service delivery is effective and managing any issues that arise.
- Ensure all client documentation is accurate, up to date, and fully compliant with relevant regulations and standards.
- Develop and maintain solid relationships with stakeholders, business partners, regulatory authorities and existing and prospective referrers attending networking events as required.
- Monitor the quality of case management service provision and provide ongoing clinical and professional support to case managers, including regular client reviews and annual appraisals in discussion and agreement with the Clinical Lead.
- Lead with a supportive management strategy to foster innovation, manage risk, and adhere to professional regulatory organisations' codes of practice.
- Provide clinical cover for the Clinical Lead in case of leave or illness.
- Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required.
- Maintain your own training compliance and ensure you are up to date with regulatory standards.
- Adherence to all Group policies and procedures ensuring that all colleagues in the service are aware of and understand company policies.
What you'll have:
- Proven experience in providing guidance and supervision to a team.
- A minimum of 2 years’ experience within the case management sector in addition to at least 5 years’ experience in a relevant professional field.
- A recognised professional qualification in a healthcare field—such as Nursing, Occupational Therapy, Physiotherapy, or Social Work—with active professional registration maintained throughout employment.
- Strong organisational skills, including the ability to multitask and organise others.
- Excellent oral and written communication skills.
- Capable of working under pressure and adapting to team dynamics.
- Strong attention to detail and deadlines.
- Skilled at filtering and prioritising information.
- Capable of building and maintaining positive relationships at all levels, including during difficult or challenging circumstances.
- Skilled in prioritising and managing workload in high-demand environments.
- Knowledge of the litigation process.
- Knowledge of safe recruitment practices.
- Knowledge of CQC regulations is desirable.
- Understanding of changes in case management arena and expectations of case management provision by different stakeholders.
What to look forward to:
- 25 days plus bank holidays
- Birthday off
- Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
- Active Reward App giving discounts and savings on your weekly shop
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
- And, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Senior Case Manager employer: Active Care Group Recruitment
Tania Brown Limited is an exceptional employer, offering a supportive and collaborative work environment for Senior Case Managers in the North West region. With a strong focus on employee development, we provide extensive training opportunities, a generous benefits package including 25 days of annual leave plus bank holidays, and a commitment to maintaining a healthy work-life balance through hybrid working arrangements. Join us to make a meaningful impact while advancing your career in a company that values innovation and excellence in clinical case management.
Contact Detail:
Active Care Group Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with professionals in the case management field. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance, share your insights on case management during interviews or networking chats. This not only highlights your knowledge but also shows your passion for the field.
✨Tip Number 3
Don’t be shy about following up! After an interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up in the process. Plus, it’s super easy!
We think you need these skills to ace Senior Case Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Case Manager role. Highlight your relevant experience in case management and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the work we do at Tania Brown Limited.
Showcase Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Active Care Group Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of case management principles and the specific regulations that Tania Brown Limited adheres to. Familiarise yourself with CQC regulations and the litigation process, as these are crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully guided and supported a team in the past. Highlight your experience in managing caseloads and developing strong relationships with stakeholders, as this will demonstrate your capability to lead effectively.
✨Be Ready to Discuss Challenges
Think about some challenging situations you've faced in your previous roles and how you handled them. This could include managing difficult client cases or navigating complex team dynamics. Being able to articulate these experiences will show your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Senior Case Manager role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
