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- Tasks: Join our team to provide essential office support and assist with HR administration.
- Company: Westcountry Case Management, dedicated to maximising potential for over 20 years.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: Opportunity for career growth and flexible working arrangements.
- Why this job: Make a difference in a dynamic role while developing your skills in a professional setting.
- Qualifications: Experience in administration and proficiency in IT applications are essential.
The predicted salary is between 25000 - 27000 £ per year.
Westcountry Case Management has an exciting opportunity for an Office Administrator to join us at our Westcountry Case Management Office in Bishopsteignton. The main part of the role will be being a part of a team providing office support to a group of professionals.
Assisting the existing staff with office and HR related administration includes:
- Formatting reports
- Electronic filing
- Letters
- Updating spreadsheets and files
- Scanning
- Phone calls
What you'll be working:
- Working 5 days a week, 37.5 hours per week - Hybrid working (to be discussed at interview)
- Monday to Friday
- £25,000 - £27,000 DOE
- Closing date: 20th April 2026
What you'll be doing:
- General typing as required, proof reading and formatting reports/letters
- Using Excel spreadsheets to update information
- Answering the telephone and taking messages or dealing with enquiries as able
- Checking and dealing with email enquiries
- General electronic filing
- Organising and managing own time according to delegated workload
- Maintaining good working relationships with colleagues at all times
- Taking and writing up of meeting minutes
- Researching information for case managers
- Attending meetings with Office Manager and office staff if necessary
- Any other reasonable duties as may be required by the Director and Operations Manager
What you'll have:
Experience:- Experience of working in administration and in an office environment (essential)
- Ability to follow instructions (essential)
- Must be proficient with keyboard and IT applications (essential)
- Working knowledge of Outlook, Word, Excel (essential)
- Knowledge of health care/legal business (desirable)
- Excellent organisational skills, ability to multi-task
- Excellent oral and written communication skills and ability to professionally represent WCM
- Ability to work under pressure and be flexible as part of a small team
- Attention to detail and deadlines
- Ability to filter information and assess priorities
- Ability to develop and maintain good working relationships at all levels
- Ability to prioritise and manage own workload amid conflicting demands and busy work periods
- Ability to think ahead and anticipate needs before they arise
- Ability to exercise discretion in dealing with confidential or sensitive matters
- Confident and able to work on own initiative and with limited supervision
The post holder will fulfil a specific job but be expected to develop a good understanding of the roles within WCM Ltd and be able to confidently and competently cover for team members when they are absent. For example, the post holder may be asked to assist other team members with answering the telephone, dealing with queries and general administration. The post holder should expect, on occasion, that they will be required to work flexibly.
Westcountry Case Management is committed to safeguarding and protecting all children, young people and vulnerable adults we work with by implementing a robust safeguarding policy including safer recruitment practices and expects all staff to share this commitment.
Office administrator employer: Active Care Group Recruitment
Contact Detail:
Active Care Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westcountry Case Management. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your skills! Be ready to give examples of how you've used your organisational and communication skills in past roles. Highlighting your ability to multitask and manage workloads will make you stand out.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your relevant experience in administration and any specific skills that match the job description, like proficiency in Excel and Word.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team at Westcountry Case Management. Mention your organisational skills and ability to multitask, as these are key for the role.
Show Off Your Communication Skills: Since excellent communication is essential, make sure your application reflects this. Proofread everything to avoid any typos and ensure clarity. This shows attention to detail, which is super important for the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Active Care Group Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities like formatting reports, managing spreadsheets, and handling phone calls. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Tech Skills
Since proficiency in IT applications is essential, be prepared to discuss your experience with Outlook, Word, and Excel. You might even want to bring examples of how you've used these tools in previous roles. This will demonstrate your capability and readiness to hit the ground running.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational skills and the ability to manage multiple tasks. Think of specific examples from your past work where you successfully juggled various responsibilities. Sharing these stories will highlight your ability to prioritise and manage your workload effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, hybrid working arrangements, or the company culture at Westcountry Case Management. This shows that you're not just interested in the job, but also in how you can fit into their environment.