At a Glance
- Tasks: Lead strategic growth and operational excellence in case management services.
- Company: Join a leading organisation dedicated to supporting individuals affected by injury or illness.
- Benefits: Enjoy hybrid working, 25 days holiday, and a range of health and wellbeing perks.
- Other info: Collaborative culture focused on equality, diversity, and continuous improvement.
- Why this job: Shape the future of care while making a real impact in people's lives.
- Qualifications: Degree in management or clinical discipline with proven leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
Since 1998, ACM have been committed to creating individual solutions for people who have been affected by injury or illness. We provide the expertise and experience to help clients maximise their potential and adapt to their circumstances. We are seeking an experienced and commercially driven Brand Director to lead our Case Management service. This is a senior leadership role responsible for delivering strategic growth, operational excellence, and high-quality, compliant care across the brand. You will take full accountability for performance, governance, financial delivery, and people leadership, ensuring the service operates efficiently while maintaining the highest standards of care. Working closely with senior stakeholders, you will shape the future direction of the service and strengthen our position in the market.
What you'll be working
- Monday to Friday 37.5 hours per week
- Hybrid working - between the office in Newmarket and home
Key Responsibilities
- Strategic & Operational Leadership
- Provide full oversight of service operations, including quality, governance, recruitment, and performance
- Translate strategic objectives into clear operational plans and measurable outcomes
- Ensure alignment with organisational goals, values, and growth ambitions
- Governance, Risk & Compliance
- Lead on clinical and corporate governance, ensuring compliance with all regulatory standards
- Identify and mitigate risk across clinical, financial, and operational areas
- Maintain robust safeguarding, data protection, and quality assurance systems
- Financial & Commercial Accountability
- Take ownership of financial performance, budgeting, and forecasting
- Work closely with finance teams to optimise efficiency and manage risk
- Monitor utilisation, profitability, and service delivery performance
- Brand Growth & External Relationships
- Develop and maintain strong referrer and stakeholder relationships
- Drive business development and expand referral pipelines
- Represent the organisation at industry events and lead brand promotion activities
- People Leadership & Culture
- Lead, coach, and develop a high‑performing team
- Oversee recruitment, workforce planning, and capability development
- Promote a positive, inclusive, and high‑accountability culture
- Systems & Infrastructure
- Oversee implementation and optimisation of business systems
- Ensure effective use of data to drive decision‑making and performance
About You
Experience & Qualifications
The successful candidate will hold a degree or equivalent qualification in a management, professional, or clinical discipline, alongside demonstrated leadership experience within case management or a related sector. They will possess strong commercial acumen with a proven ability to drive business performance, as well as established people leadership and relationship management skills. Additionally, they will bring experience in quality assurance, audit processes, and service evaluation, ensuring continuous improvement and high standards across the service.
Skills & Attributes
The successful candidate will be a strategic thinker with a strong focus on operational delivery, capable of translating vision into measurable outcomes. They will demonstrate excellent communication, leadership, and influencing skills, and be results‑driven, proactive, and highly accountable in their approach. With strong problem‑solving and decision‑making capabilities, they will thrive in complex environments, while remaining highly organised with exceptional attention to detail.
Why Join Us?
- Be part of a leading organisation in case management and complex care
- Influence and shape clinical excellence across the service
- Work in a collaborative, supportive, and values‑driven environment
- Hybrid working with flexibility
Our Commitment
We are committed to safeguarding, equality, diversity and inclusion, and creating a working environment where everyone feels valued, supported, and empowered to succeed. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to
- 25 days plus bank holidays
- Birthday off
- Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities
- Active Reward App giving discounts and savings on your weekly shop
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
- ...and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Brand Director in Newmarket employer: Active Care Group Recruitment
ACM is an exceptional employer, offering a collaborative and values-driven work environment where you can influence clinical excellence in case management. With hybrid working options, generous benefits including 25 days of annual leave plus bank holidays, and a commitment to employee development through the Active Learning Hub, ACM empowers its team members to thrive both personally and professionally. Join us to be part of a leading organisation dedicated to making a meaningful impact in the lives of those affected by injury or illness.
Contact Details:
Active Care Group Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand Director in Newmarket
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We think you need these skills to ace Brand Director in Newmarket
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Active Care Group Recruitment. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Active Care Group Recruitment
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Active Care Group Recruitment, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Active Care Group Recruitment, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Active Care Group Recruitment could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Active Care Group Recruitment as they’re likely seeking a candidate who can enhance their workplace culture.
