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- Tasks: Manage complex cases, support a team, and build strong relationships with clients and stakeholders.
- Company: Tania Brown Limited, a leader in Clinical Case Management with over 30 years of experience.
- Benefits: 25 days holiday, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and high-quality service delivery.
- Why this job: Make a real difference in clients' lives while advancing your career in a supportive environment.
- Qualifications: 2+ years in case management and 5+ years in a relevant field, with a healthcare qualification.
The predicted salary is between 40000 - 50000 £ per year.
Established over 30 years, Tania Brown Limited are a Clinical Case Management and Expert Witness company offering the highest standards of care and support to clients with serious injuries. We have an amazing opportunity for an experienced Senior Case Manager to join our team covering the North West region.
About the role:
In this role, you will work closely with the Clinical Lead to provide guidance and support to Case Managers, promoting best practice and service consistency. Additionally, you will play a key role in developing and maintaining strong relationships with existing and prospective referrers, contributing to the ongoing growth and success of the business. You will be responsible for managing your own caseload while providing support to the Clinical Lead and wider Senior Leadership Team to ensure the delivery of high-quality Case Management services across the business.
What you'll be working:
- Monday to Friday.
- 37.5 hours per week, 9am - 5.00pm.
- Hybrid working, with occasional travel to the office in Wigan and surrounding North West area to meet role requirements.
Key responsibilities:
- Manage your own case load of clients with complex disabilities, conducting assessments and setting goals in collaboration with clients and families.
- Develop and maintain Case Management plans with costed recommendations.
- Identify and commission appropriate rehabilitation services for your clients ensuring service delivery is effective and managing any issues that arise.
- Ensure all client documentation is accurate, up to date, and fully compliant with relevant regulations and standards.
- Develop and maintain solid relationships with stakeholders, business partners, regulatory authorities and existing and prospective referrers attending networking events as required.
- Monitor the quality of case management service provision and provide ongoing clinical and professional support to case managers, including regular client reviews and annual appraisals in discussion and agreement with the Clinical Lead.
- Lead with a supportive management strategy to foster innovation, manage risk, and adhere to professional regulatory organisations' codes of practice.
- Provide clinical cover for the Clinical Lead in case of leave or illness.
- Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required.
- Maintain your own training compliance and ensure you are up to date with regulatory standards.
- Adherence to all Group policies and procedures ensuring that all colleagues in the service are aware of and understand company policies.
What you'll have:
- Proven experience in providing guidance and supervision to a team.
- A minimum of 2 years’ experience within the case management sector in addition to at least 5 years’ experience in a relevant professional field.
- A recognised professional qualification in a healthcare field—such as Nursing, Occupational Therapy, Physiotherapy, or Social Work—with active professional registration maintained throughout employment.
- Strong organisational skills, including the ability to multitask and organise others.
- Excellent oral and written communication skills.
- Capable of working under pressure and adapting to team dynamics.
- Strong attention to detail and deadlines.
- Skilled at filtering and prioritising information.
- Capable of building and maintaining positive relationships at all levels, including during difficult or challenging circumstances.
- Skilled in prioritising and managing workload in high-demand environments.
- Knowledge of the litigation process.
- Knowledge of safe recruitment practices.
- Knowledge of CQC regulations is desirable.
- Understanding of changes in case management arena and expectations of case management provision by different stakeholders.
What to look forward to: 25 days plus
Senior Case Manager in Manchester employer: Active Care Group Recruitment
Contact Detail:
Active Care Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Case Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential referrers. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've managed complex cases or led teams. This is your time to shine and demonstrate your value.
✨Tip Number 3
Be proactive! If you see a job that fits, apply through our website. Don’t wait for the perfect moment; take the initiative and express your interest. It shows you're keen and ready to jump in.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the best fit for the team.
We think you need these skills to ace Senior Case Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Case Manager role. Highlight your relevant experience in case management and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to managing complex cases.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your written communication skills. Keep it clear, concise, and professional. We love a well-structured application!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tania Brown Limited!
How to prepare for a job interview at Active Care Group Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of case management and the specific challenges faced in the sector. Familiarise yourself with Tania Brown Limited's values and recent developments in the field, so you can speak confidently about how your experience aligns with their mission.
✨Showcase Your Leadership Skills
As a Senior Case Manager, you'll be expected to guide and support others. Prepare examples from your past roles where you've successfully led a team or mentored colleagues. Highlight your ability to foster innovation and manage risk, as these are key aspects of the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about their current projects and how you can contribute to their success, showing that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've had to manage complex cases or navigate challenging relationships with stakeholders, and be ready to discuss how you handled them effectively.