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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional care and innovative rehabilitation services.
- Company: Join Active Care Group, a leader in specialist rehabilitation and care.
- Benefits: Enjoy 25 days holiday, birthday off, and a range of health and wellbeing perks.
- Why this job: Make a real difference in patients' lives while shaping the future of neurorehabilitation.
- Qualifications: Experience in private healthcare management and strong leadership skills required.
- Other info: Be part of a supportive environment with excellent career development opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role
We’re looking for an exceptional Service Manager to lead our Hunters Moor Neurological Rehabilitation Centre, a 33 bed specialist service dedicated to delivering outstanding care and life‑changing outcomes for our patients. As Service Manager, you will be responsible for driving clinical and operational excellence across a complex, multi‑disciplinary service that includes specialist inpatient neurorehabilitation, tracheostomy care, and private inpatient and outpatient services. You will lead a highly skilled team to ensure that patients experience exceptional, person‑centred care driven by measurable outcomes. Your leadership will embed a culture of quality, continuous improvement, and innovation through the use of cutting‑edge assistive technologies.
What you’ll be working: 37.5 Hours - Monday to Friday. As Service Manager you will also be part of the on‑call rota and be expected to attend for any emergencies.
The Role Key Responsibilities
- Provide strategic and operational leadership for the Hunters Moor Neurological Rehabilitation Centre ensuring delivery of high‑quality, safe, and person‑centred care.
- Ensure full compliance with all CQC regulatory standards, driving excellence in governance and service improvement.
- Embed robust quality assurance frameworks, monitor outcome measures, and promote a culture of accountability and continuous improvement.
- Oversee complex clinical pathways, including specialist tracheostomy and neurorehabilitation programs.
- Lead and inspire a multi‑professional team to achieve outstanding patient outcomes and exceptional employee engagement.
- Develop and expand private healthcare inpatient and outpatient services, ensuring sustainable growth and service excellence.
- Maintain existing relationships with the local ICB, but also develop and promote new relationships with internal and external Case Managers, insurers and solicitors.
- Oversee the development and maintenance of a high quality, cutting‑edge environment.
About you
We’re looking for a compassionate and commercially astute leader with experience in private healthcare management. You’ll be confident in regulatory compliance, service development, and team leadership—ready to inspire others while keeping those in our care at the centre of all decisions.
For this role, you’ll need:
- A legal right to work in the UK.
- Proven experience in leading complex healthcare services within specialist care environments.
- Excellent understanding of the CQC regulatory framework and demonstrable success in achieving and maintaining compliance.
- Track record of embedding a quality‑first culture and delivering measurable service improvements.
- Strong leadership and people management skills, with the ability to manage and motivate multidisciplinary teams.
- Experience in private healthcare, including the design and delivery of private inpatient and outpatient services.
- Passion for patient‑centred care, innovation, and use of assistive and digital technologies to improve outcomes.
Why Join Us?
At Active Care Group, we are dedicated to empowering individuals through outstanding specialist rehabilitation and care. You’ll be joining a national organisation recognised for its clinical expertise, innovation, and commitment to excellence. This is your opportunity to shape the future of neurorehabilitation in Birmingham — leading a dynamic team, transforming care pathways, and making a difference every day.
What to look forward to:
- 25 days plus bank holidays.
- Birthday off.
- Join the Active Learning Hub and benefit from a wide range of e‑learning and face‑to‑face training and development opportunities.
- Reward App giving discounts and savings on your weekly shop.
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice.
- A Nest Personal Pension account.
- Paid NMC Renewal.
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials.
- We recognise outstanding Active Behaviours via the Active Awards programme.
- Enhanced Sick & Maternity Pay benefits.
- Refer a Friend Scheme and earn yourself up to ÂŁ1500 for Nurses, Therapists & Doctors, ÂŁ500 for all other roles, by recommending someone you know.
- Support and guidance of our qualified clinical and business leadership teams to help you develop your career with Active Care Group.
Service Manager in Birmingham employer: Active Care Group Recruitment
Contact Detail:
Active Care Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about neurorehabilitation. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the latest trends in neurorehabilitation and assistive technologies. Show us you’re not just passionate but also knowledgeable about the field—this will set you apart from other candidates.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led teams to success or improved patient outcomes. We want to hear how you inspire others and drive excellence in care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission in transforming neurorehabilitation.
We think you need these skills to ace Service Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in leading complex healthcare services and your understanding of the CQC regulatory framework. We want to see how your skills align with our mission of delivering outstanding care!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a multi-professional team. Use your application to demonstrate your leadership style and how you've inspired teams in the past. Share specific examples of how you've achieved outstanding patient outcomes and employee engagement.
Emphasise Patient-Centred Care: We’re all about putting patients at the heart of everything we do. In your application, make sure to highlight your passion for patient-centred care and any innovative approaches you've used to improve outcomes. This will show us that you truly understand our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're proactive and genuinely interested in joining our team at Active Care Group!
How to prepare for a job interview at Active Care Group Recruitment
✨Know Your Stuff
Make sure you thoroughly understand the role of a Service Manager in a neurological rehabilitation centre. Familiarise yourself with the CQC regulatory framework and be ready to discuss how you've successfully maintained compliance in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams. Think about specific situations where you inspired your team or improved patient outcomes, as this will demonstrate your capability to drive clinical and operational excellence.
✨Emphasise Patient-Centred Care
Be ready to talk about your passion for patient-centred care. Share stories that illustrate how you've put patients at the heart of your decisions and how you've used innovative technologies to enhance their rehabilitation experience.
✨Build Relationships
Discuss your experience in developing relationships with internal and external stakeholders, such as case managers and insurers. Highlight any successful collaborations that led to service improvements or growth in private healthcare services.
