At a Glance
- Tasks: Lead quality assurance, drive continuous improvement, and support operational teams in delivering outstanding care.
- Company: Join one of the UK's leading providers of complex care with a focus on quality and growth.
- Benefits: Enjoy 25 days holiday, birthday off, training opportunities, and a supportive work environment.
- Other info: Dynamic role with excellent career development opportunities and a collaborative culture.
- Why this job: Make a real impact on quality and governance while shaping the future of care services.
- Qualifications: Experience in quality, compliance, or governance within health or social care is essential.
The predicted salary is between 35000 - 42000 £ per year.
Shape Quality. Drive Excellence. Help Build the Future. This is more than a Quality Lead role; it’s an opportunity to influence the future of one of the UK’s leading providers of complex care. Covering across our North and Wales Division, this role can be based in either our Plymouth or Thame, Oxford office, with travel across the regional offices and clients' homes expected.
Active Care in the Home has experienced significant growth over the past 12 months, expanding our services to support more people with complex care needs to live safely and independently in the place they call home. As we continue to expand our services, strengthen our quality frameworks, and invest in delivering outstanding outcomes for the people we support, we’re looking for an ambitious Quality Lead to join our team.
If you’re passionate about raising standards, enjoy working collaboratively with operational leaders, and want to make a genuine impact across a growing organisation, we’d love to hear from you.
Why Join Us?This is a newly created opportunity to play a pivotal role in shaping quality across our expanding division. You’ll have the autonomy to influence how we work, build strong governance frameworks, support services to achieve excellence, and help ensure every person we support receives safe, effective, and person-centred care. As Active Care in the Home continues to grow, so will this role. You’ll work alongside senior leaders, contribute to strategic decision-making, and have the opportunity to develop your own career within one of the UK’s largest specialist care providers.
If you’re ready to make a lasting impact and help drive quality across a thriving, ambitious organisation, we’d love to hear from you!
What you will be doing:As our Quality Lead, you’ll be the driving force behind quality, governance, and compliance across the division. You will:
- Lead our quality assurance programme and champion continuous improvement.
- Prepare services for CQC and CIW inspections, supporting managers to achieve the best possible outcomes.
- Conduct audits, identify trends, and use data to drive meaningful improvements.
- Work closely with operational teams to embed a positive culture of quality and accountability.
- Support learning and development by identifying training needs and promoting best practice.
- Develop policies, processes, and governance frameworks that support sustainable growth.
- Provide insight and reporting to senior leadership, helping shape the future direction of the business.
You’ll be an experienced quality professional with a strong understanding of health and social care regulation, governance, and compliance. You’ll also bring:
- Experience working within quality, compliance, or governance in health or social care.
- Strong knowledge of CQC and/or CIW regulatory frameworks.
- Excellent audit, analytical, and reporting skills.
- The confidence to coach, influence, and support operational teams.
- A passion for continuous improvement and delivering outstanding care.
- 25 days plus bank holidays.
- Birthday off.
- Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities.
- Active Reward App giving discounts and savings on your weekly shop.
- Free 24-hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship, and consumer advice.
- A Nest Personal Pension account.
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians.
- We recognise outstanding Active Behaviours via the Active Awards programme.
- Enhanced Sick & Maternity Pay benefits.
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know.
- Support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.
Quality Lead in Thame employer: ACTIVE ASSISTANCE (UK) GROUP LIMITED
Active Care Group is an exceptional employer that prioritises employee well-being and professional development, offering a supportive work culture where innovation and collaboration thrive. With the flexibility of hybrid working arrangements and a focus on strategic growth in the healthcare sector, employees are empowered to make a meaningful impact while enjoying a balanced work-life dynamic. The company's commitment to governance and quality care ensures that team members are part of a mission-driven organisation dedicated to excellence.
Contact Details:
ACTIVE ASSISTANCE (UK) GROUP LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Lead in Thame
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We think you need these skills to ace Quality Lead in Thame
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at ACTIVE ASSISTANCE (UK) GROUP LIMITED.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at ACTIVE ASSISTANCE (UK) GROUP LIMITED.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to ACTIVE ASSISTANCE (UK) GROUP LIMITED. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at ACTIVE ASSISTANCE (UK) GROUP LIMITED. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at ACTIVE ASSISTANCE (UK) GROUP LIMITED
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research ACTIVE ASSISTANCE (UK) GROUP LIMITED’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
