At a Glance
- Tasks: Lead strategic growth and operational excellence in case management services.
- Company: Join a leading organisation committed to individual solutions for injury and illness.
- Benefits: Enjoy flexible hybrid working, 25 days holiday, and a range of employee perks.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Shape the future of care while influencing clinical excellence in a supportive environment.
- Qualifications: Degree in management or clinical discipline with leadership experience required.
The predicted salary is between 60000 - 80000 £ per year.
Since 1998, ACM have been committed to creating individual solutions for people who have been affected by injury or illness. We provide the expertise and experience to help clients maximise their potential and adapt to their circumstances.
We are seeking an experienced and commercially driven Brand Director to lead our Case Management service. This is a senior leadership role responsible for delivering strategic growth, operational excellence, and high-quality, compliant care across the brand.
You will take full accountability for performance, governance, financial delivery, and people leadership, ensuring the service operates efficiently while maintaining the highest standards of care. Working closely with senior stakeholders, you will shape the future direction of the service and strengthen our position in the market.
Our standard working pattern is outlined below. However, if you are looking for different working hours, we'd be happy to discuss flexible working options and will do our best to accommodate your needs while ensuring the requirements of the service are met.
- Monday to Friday
- 37.5 hours per week
- Hybrid working - a combination of home working and time in our Newmarket office
Key Responsibilities
- Strategic & Operational Leadership
- Provide full oversight of service operations, including quality, governance, recruitment, and performance
- Translate strategic objectives into clear operational plans and measurable outcomes
- Ensure alignment with organisational goals, values, and growth ambitions
- Governance, Risk & Compliance
- Lead on clinical and corporate governance, ensuring compliance with all regulatory standards
- Identify and mitigate risk across clinical, financial, and operational areas
- Maintain robust safeguarding, data protection, and quality assurance systems
- Financial & Commercial Accountability
- Take ownership of financial performance, budgeting, and forecasting
- Work closely with finance teams to optimise efficiency and manage risk
- Monitor utilisation, profitability, and service delivery performance
- Brand Growth & External Relationships
- Develop and maintain strong referrer and stakeholder relationships
- Drive business development and expand referral pipelines
- Represent the organisation at industry events and lead brand promotion activities
- People Leadership & Culture
- Lead, coach, and develop a high-performing team
- Oversee recruitment, workforce planning, and capability development
- Promote a positive, inclusive, and high-accountability culture
- Systems & Infrastructure
- Oversee implementation and optimisation of business systems
- Ensure effective use of data to drive decision-making and performance
About You
The successful candidate will hold a degree or equivalent qualification in a management, professional, or clinical discipline, alongside demonstrated leadership experience within case management or a related sector. They will possess strong commercial acumen with a proven ability to drive business performance, as well as established people leadership and relationship management skills. Additionally, they will bring experience in quality assurance, audit processes, and service evaluation, ensuring continuous improvement and high standards across the service.
Skills & Attributes
The successful candidate will be a strategic thinker with a strong focus on operational delivery, capable of translating vision into measurable outcomes. They will demonstrate excellent communication, leadership, and influencing skills, and be results-driven, proactive, and highly accountable in their approach. With strong problem-solving and decision-making capabilities, they will thrive in complex environments, while remaining highly organised with exceptional attention to detail.
Why Join Us?
- Be part of a leading organisation in case management and complex care
- Influence and shape clinical excellence across the service
- Work in a collaborative, supportive, and values-driven environment
- Hybrid working with flexibility
Our Commitment
We are committed to safeguarding, equality, diversity and inclusion, and creating a working environment where everyone feels valued, supported, and empowered to succeed. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.
At Active Care Group we want everyone to feel welcome and supported. We encourage applications from people of all backgrounds and experiences. If you need any reasonable adjustments during the recruitment or interview process, just let us know and we'd be very happy to discuss this with you.
What to look forward to:
- 25 days plus bank holidays
- Birthday off
- Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities
- Benefits Hub giving discounts and savings on your weekly shop
- Free 24-hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
- Support and guidance of our qualified clinical and business leadership teams to help you develop your career with Active Care Group
Brand Director in Newmarket employer: ACTIVE ASSISTANCE (UK) GROUP LIMITED
At Active Care Group, we pride ourselves on being a leading organisation in case management and complex care, offering a collaborative and values-driven work environment. As a Brand Director, you will have the opportunity to influence clinical excellence while enjoying flexible hybrid working arrangements and a comprehensive benefits package, including generous leave, professional development opportunities, and a commitment to diversity and inclusion. Join us to be part of a supportive team that empowers you to thrive and make a meaningful impact in the lives of those we serve.
Contact Details:
ACTIVE ASSISTANCE (UK) GROUP LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand Director in Newmarket
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Brand Director at ACTIVE ASSISTANCE (UK) GROUP LIMITED!
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Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ACTIVE ASSISTANCE (UK) GROUP LIMITED who’s on the lookout for their next Brand Director star!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Brand Director role at ACTIVE ASSISTANCE (UK) GROUP LIMITED!
We think you need these skills to ace Brand Director in Newmarket
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ACTIVE ASSISTANCE (UK) GROUP LIMITED. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ACTIVE ASSISTANCE (UK) GROUP LIMITED
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ACTIVE ASSISTANCE (UK) GROUP LIMITED. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
