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- Tasks: Create unforgettable experiences for guests in a high-tech gaming adventure.
- Company: Activate, the world's first active gaming facility in London.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Minimum two shifts weekly; must be available on weekends and holidays.
- Why this job: Join a dynamic team and bring excitement to every guest's experience.
- Qualifications: Energetic, personable, and eager to learn with great teamwork skills.
0 Hour Contract
Interested in this role You can find all the relevant information in the description below.
Salary: £13.27 per hour
Hours: Flexi contract
Activate is a live-action high-tech gaming adventure, designed to challenge all skill levels. We simply supply the experience, you bring the action. Enter the game where you become the player in the world’s first active gaming facility. Jump, climb, problem-solve and laugh, as you and your friends move between challenges. Each dynamic game room has interactive technology that reacts in real time, ensuring an adrenaline-filled adventure.
We\’re now hiring Team Members to join our dynamic team. If you\’re enthusiastic, energetic, and love creating unforgettable experiences, we want to hear from you!
Job Overview
We are all about our guests! Your goal will be to provide them with the best customer service possible! You will ensure our guests Health, Safety & Wellbeing are kept in the highest regard at all times and create an environment where our guests thrive on your incredible personality and sense of Creating Unforgettable Experiences One Guest at a Time!
Duties and Responsibilities
Be the face of Activate!
Welcoming each and every guest into our venue with absolute passion, professionalism and enthusiasm.
You will be working across various areas of the venue and as such will hold many roles from reception to party hosting to ensuring games are operating smoothly.
Cash & card handling when working on Reception
Conducting and engaging our guests in their safety briefing following on from your training and induction
Ensure excellent standards of housekeeping are maintained at all times
Be the first point of contact for any accidents/incidents that may occur in your area of work
Uphold our venue rules at all times
Follow all working regulation as set out in the companies employee handbook and where relevant specific reception regulations
Report maintenance issues immediately to your manager
Escalate any complaints to your manager swiftly and professionally
Interaction is the absolute key to creating unforgettable experiences one guest at a time and you will interact with all our guests from a simple smile to a great big high five!
Qualifications/Skills
Be able to work well under pressure
Ability to work in various areas of our park
Eager to Learn!
Fantastic Teamwork
Be personable, engaging, positive and bubbly!
This role is all about personality and the right attitude where you know nothing else other than making all our guests feel welcomed and cared for at all times!
We are looking for somebody who is:
Ambitious
Charismatic
Tenacious
Inspiring
Versatile
Attentive
Team-Player
Energetic
Working Conditions
Our team members work various hours each week (a minimum of two shifts weekly) on a flexible contract. Flexibility is essential, our team members will work a mixture of daytime/evenings and weekends. You must be able to work weekends and school holidays. Our opening hours will be 10am-10pm 7 days a week.
REF-(Apply online only)
Team Member - Westfield, White City, London employer: Activate
Contact Detail:
Activate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Westfield, White City, London
✨Tip Number 1
Get to know the company! Before your interview, dive into Activate's vibe. Check out their social media and website to see what they're all about. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating unforgettable experiences, think of some fun ways to engage with guests. Role-play with a friend or family member to get comfortable with welcoming and interacting with others.
✨Tip Number 3
Be ready to showcase your personality! When you apply through our website, let your enthusiasm shine through. Share stories that highlight your teamwork and how you've made someone's day better in the past.
✨Tip Number 4
Flexibility is key! Be prepared to discuss your availability during the interview. Show that you're ready to jump in for those weekend shifts and school holidays – it’ll make you stand out as a committed team player!
We think you need these skills to ace Team Member - Westfield, White City, London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for creating unforgettable experiences shine through! We want to see that you're excited about the role and ready to bring your energy to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and personality match what we're looking for. Mention any relevant experience that shows you can handle the dynamic environment we thrive in!
Be Personable: Remember, this role is all about personality! Use a friendly tone in your application to reflect the bubbly and engaging nature we value at Activate. Let us feel your vibe through your words!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Activate
✨Show Your Enthusiasm
When you walk into the interview, let your passion for creating unforgettable experiences shine through. Smile, be energetic, and express your excitement about the role. Remember, they’re looking for someone who can bring that positive vibe to their guests!
✨Know the Company
Do a bit of homework on Activate and their gaming adventures. Familiarise yourself with their mission and values. This will not only help you answer questions better but also show that you’re genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Since this role is all about teamwork, be ready to share examples of how you’ve worked well with others in the past. Highlight your ability to adapt to different roles and situations, as flexibility is key in this dynamic environment.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in the role. Be prepared to discuss how you would handle difficult situations or complaints. Showing that you can maintain professionalism and a positive attitude under pressure will set you apart.