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- Tasks: Deliver exceptional customer service at reception and handle various queries.
- Company: Join Activate Learning, a pioneering education group transforming lives.
- Benefits: Enjoy competitive holiday, excellent pensions, and fantastic onsite facilities.
- Other info: Part-time role with opportunities for professional growth and development.
- Why this job: Be the friendly face of our innovative centre and make a real impact.
- Qualifications: Must be organised, IT literate, and confident in customer interactions.
The predicted salary is between 20000 - 25000 £ per year.
Location: Banbury
Benefits: Competitive holiday, excellent pensions, fantastic onsite facilities.
Activate Learning is looking for a Receptionist to join our team at The Colin Sanders Business Innovation Centre. The purpose of this role is to deliver an exceptional front line customer experience, including by telephone and other digital channels, which raises the reputation of Activate Learning and sets it apart from other providers.
The role will predominantly involve meeting and greeting customers and tenants at reception, signing them in, and responding to a wide range of queries from customers, tenants and visitors. You will work closely alongside the admissions team and will also be responsible for administrative tasks such as raising invoices and supporting general reception operations. The role is required to provide additional support and coverage of the reception desk during busy periods, particularly over lunch.
This is a permanent, part‑time role working 24.25 hours (0.66 FTE) per week at The Colin Sanders Business Innovation Centre in Banbury - an 8-minute walk from Banbury & Bicester Campus. The hours would include Mon - Thu 12:45 - 17:00 and Fri 09:00 - 17:00.
Key Skills and Competencies
The ideal candidate will be resilient, solutions focused and able to multi‑task. The ability to input data accurately and efficiently, ensuring that records are kept up to date and changes are recorded in line with GDPR and our Privacy policies. You will be confident working independently and within a team.
Therefore, if you are highly organised, IT literate, confident, customer focused and have the ability to interact with a variety of people in person, by phone and email, we would like to hear from you!
About Us
Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning. We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.
Benefits
- Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award‑winning Learning Philosophy.
- Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
- Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
- Learning and Development: continuous opportunities for professional growth and skill enhancement through our in‑house L&D team.
- Teaching Support: Tailored induction and development programs for teaching staff.
- Pension Schemes: Teacher and Local Government pension schemes for AL staff.
- Generous Annual Leave: Up to 6 weeks paid leave.
- Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
- On‑Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.
Equal Opportunity
Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.
Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.
Receptionist in Banbury employer: Activate-Learning-1
Contact Detail:
Activate-Learning-1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Activate Learning. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios with a friend or family member. Think about how you'd handle queries or greet visitors. The more comfortable you are, the more confident you'll appear during the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-line role like this. Make sure you look smart and professional when you arrive for your interview. It shows you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist in Banbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Receptionist role. Highlight your customer service skills and any relevant experience that shows you can handle queries and multi-task like a pro!
Show Off Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. A friendly tone can go a long way, especially for a front-line role like this.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on our radar!
How to prepare for a job interview at Activate-Learning-1
✨Know the Company Inside Out
Before your interview, take some time to research Activate Learning. Understand their mission, values, and what sets them apart in the education sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Customer Interaction Skills
As a Receptionist, you'll be the first point of contact for customers and visitors. Practice how you would greet someone, handle queries, and manage multiple tasks at once. Role-playing with a friend can help you feel more confident and prepared.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed your time and organised tasks in previous roles. Highlight your ability to multi-task and keep records up to date, especially in line with GDPR. This is crucial for the role!
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the reception operations, or opportunities for professional growth within Activate Learning. This shows you're engaged and serious about the position.