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- Tasks: Lead the workshop team to ensure top-notch vehicle repairs and customer service.
- Company: Join one of the UK's fastest-growing private companies, as recognized by the Sunday Times.
- Benefits: Enjoy 33 days of holiday, health cash plans, and fun perks like free breakfasts!
- Why this job: Be part of a supportive culture that values your growth and well-being.
- Qualifications: Knowledge of vehicle repair, health and safety, and strong leadership skills required.
- Other info: Work in a dynamic environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Job title: Workshop Manager
Department: Activate Accident Repair
Hours: 45 hours per week
Location: Leeds, LS12 2EJ
We are now recruiting for a Workshop Controller to become a part of one of our newest sites as we grow our Activate Accident Repair team.
**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us.
About the role
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Key responsibilities
- Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
- Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
- Optimum utilisation of resources within area of responsibility as set out in targets.
- Deliver exceptional customer service.
- Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
- Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
- Monitor and control workshop output and efficiencies.
- Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
- Implement the use of workshop equipment when allocating tasks.
- Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
- Adhere to material wastage targets.
- Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Skills and experience
- An understanding of the repair industry, vehicle legislation and trade practices.
- Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
- Computer literate.
- Leadership and coaching attributes.
- Knowledge of repair process.
- Vehicle construction knowledge.
- The ability to work under pressure.
Benefits
- 33 days holiday (including bank holidays)
- Personal health cash plan – claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody!
What you can expect from us
At Activate Group, looking after team members is a major priority. Whether you’re at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we’ll make sure you have all the support you need to succeed.
From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.
A bit about us
Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.
We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.
We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:
Purpose: Make someone’s bad day better
Values:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm – make small improvements often.
- Win together – Be a team-player. Win together, learn together, respect each other.
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Workshop Manager employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in the vehicle repair industry. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Showcase your leadership and coaching skills by preparing examples of how you've successfully managed teams or improved workshop efficiency in previous roles. This will highlight your ability to lead the Activate Accident Repair team effectively.
✨Tip Number 3
Understand the importance of customer service in the repair process. Be ready to discuss how you would ensure exceptional service and handle customer inquiries or complaints, as this aligns with the company's values.
✨Tip Number 4
Prepare to discuss your knowledge of Health and Safety regulations and how you would implement them in the workshop. This is crucial for ensuring a safe working environment and shows that you take responsibility seriously.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Workshop Manager position. Familiarize yourself with the key responsibilities such as operational workshop loading, customer service, and health and safety compliance.
Tailor Your CV: Customize your CV to highlight relevant experience in the repair industry, leadership skills, and knowledge of health and safety regulations. Use specific examples that demonstrate your ability to manage a workshop effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your values align with those of Activate Group, particularly their focus on accountability, teamwork, and continuous improvement.
Highlight Relevant Skills: In your application, emphasize your understanding of vehicle legislation, repair processes, and your ability to work under pressure. Make sure to include any certifications or training that are relevant to the position.
How to prepare for a job interview at Activate Group Limited
✨Understand the Repair Industry
Make sure you have a solid understanding of the repair industry, vehicle legislation, and trade practices. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Leadership Skills
As a Workshop Manager, you'll need to lead and coach your team effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Emphasize Customer Service
Exceptional customer service is key in this role. Think of specific instances where you've gone above and beyond for customers, and be ready to share these stories during your interview.
✨Health and Safety Knowledge
Familiarize yourself with Health and Safety requirements relevant to the workshop environment. Be prepared to discuss how you would ensure compliance and manage potential risks in the workplace.
