At a Glance
- Tasks: Valet customer and courtesy vehicles to a high standard, ensuring excellent customer service.
- Company: Join a fast-growing team at Activate Accident Repair with a supportive culture.
- Benefits: Enjoy 33 days holiday, health cash plan, life assurance, and birthday surprises!
- Other info: Great career progression opportunities and regular feedback for personal development.
- Why this job: Make someone's bad day better while developing your skills in a dynamic environment.
- Qualifications: Full driving licence, logistics experience, and exceptional communication skills required.
The predicted salary is between 18900 - 23100 £ per year.
We’re looking for a Vehicle Valeter to join our team, and play a key role at Activate Accident Repair Tunbridge Wells.
Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Role Overview
Valeting of customer and courtesy vehicles, dealing with customers in a professional manner, ensuring high standards of customer service.
Key responsibilities
- Ensuring all vehicles are washed, vacuumed, cleaned and polished using the approved materials and equipment in order to present to the customer.
- Where necessary, clean upholstery and carpets and when requested to do so steam clean engines and engine compartments.
- Cleaning vehicles (customer and courtesy cars) ready for customer collection to a standard that reinforces the customers feeling that they have received first class service.
- Report any accidents, incidents to your Bodyshop Manager without delay.
- Confirm any damage or cleanliness issues with reception team.
- Notify customer and reception when a delay is imminent.
- To be aware of and adhere to all the Housekeeping and Health and Safety regulations and policies applicable to your position and working environment.
- Complete necessary office paperwork - fuel and drivers log.
Skills and experience
- Full driving license with the correct classification to carry out duties.
- Logistics experience.
- Experience of vehicle appraisal.
- Exceptional communication and customer service skills.
- Interpersonal and communication skills should be excellent standard.
- Attention to detail.
- The right attitude to get the job done.
- Time management at each booking is essential.
Benefits
- 33 days holiday (including bank holidays).
- Annual pay review.
- Personal health cash plan – claim back the cost of things like dentist and optical check ups.
- Enhanced maternity / paternity / adoption / shared parental pay.
- Life assurance: three times basic salary.
- Free breakfasts and fruit.
- Birthday surprise for everybody!
At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.
We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.
Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.
A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.
We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone’s bad day better.
Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.
Vehicle Valeter in Royal Tunbridge Wells employer: ACTIVATE GROUP LIMITED
At Activate Group, we pride ourselves on being a Real Living Wage Employer that values our team members and fosters a supportive work culture. As a Vehicle Valeter at our Tunbridge Wells location, you'll enjoy generous benefits such as 33 days of holiday, a personal health cash plan, and opportunities for career development in a fast-growing company that celebrates success and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Valeter in Royal Tunbridge Wells
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Vehicle Valeter in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch ACTIVATE GROUP LIMITED's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at ACTIVATE GROUP LIMITED. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at ACTIVATE GROUP LIMITED
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at ACTIVATE GROUP LIMITED.
