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- Tasks: Manage vehicle claims and provide top-notch customer service in a fast-paced environment.
- Company: Join ACTIVATE GROUP LIMITED, a supportive team in the heart of Peterborough.
- Benefits: Enjoy competitive pay, 33 days holiday, and opportunities for personal growth.
- Other info: Dynamic work culture with plenty of room for career advancement.
- Why this job: Make a difference by helping customers while developing your skills in the insurance industry.
- Qualifications: Strong customer service skills and experience in handling high call volumes preferred.
The predicted salary is between 30000 - 40000 £ per year.
ACTIVATE GROUP LIMITED is looking for a Technical Claims Handler to join our team in Peterborough. This role involves managing vehicle claims from a range of customers, ensuring professional service while meeting SLAs.
Candidates should have:
- Excellent customer service skills
- The ability to handle high call volumes
- Ideally experience within the insurance industry
We offer competitive pay, 33 days of holiday, and a supportive work environment with opportunities for development.
Vehicle Claims Specialist (Hybrid) - End-to-End SLA in Peterborough employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Claims Specialist (Hybrid) - End-to-End SLA in Peterborough
✨Tip Number 1
Make sure you research ACTIVATE GROUP LIMITED before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Since this role involves handling vehicle claims, think of examples where you've provided excellent service under pressure. We want to hear those stories!
✨Tip Number 3
Don’t forget to highlight any relevant experience in the insurance industry. If you’ve dealt with claims or high call volumes before, let us know! It’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step!
We think you need these skills to ace Vehicle Claims Specialist (Hybrid) - End-to-End SLA in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling vehicle claims and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Vehicle Claims Specialist role. Share specific examples of how you've met SLAs or handled high call volumes in the past.
Show Your Passion for Customer Service: We love candidates who are genuinely passionate about providing excellent customer service. In your application, mention any experiences that demonstrate your commitment to helping customers and resolving their issues effectively.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Activate Group Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of vehicle claims and the insurance industry. Familiarise yourself with common claim scenarios and SLAs, as this will show that you're serious about the role and understand what’s expected.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about how you handled difficult situations or high call volumes, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently, especially when discussing your experience in the insurance sector and how it relates to the role of a Vehicle Claims Specialist.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.