People Administrator in Peterborough

Location: Peterborough

Department: People

Contract type: Permanent

About the role

We’re looking for a People Administrator to join our People Team, and play a key role in providing HR administrative excellence and first‑class support across the group. Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long‑term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities

• Manage all internal administrative processes for the People team to include: new starters/onboarding, pre‑employment checks, maternity, paternity, leavers/offboarding, absence, recruitment, reporting and the preparation of necessary HR documents and correspondence.
• Be the first point of contact for all HR and payroll queries, responding to all queries and resolving any issues in a timely manner in accordance with agreed SLA’s.
• Providing general HR advice and guidance on HR processes and recognising when to elevate issues to other members of the People Team.
• Maintain the HR system ensuring all employee data and information is captured, up to date and accurate and workflow tasks are actioned in an efficient manner.
• Support payroll administration, looking into and resolving employee queries, working to payroll cut‑offs and keeping track of payroll amendments.
• Support recruitment administration, including CV sifting, conducting telephone interviews, liaising with People Managers and candidates and making offers of employment.
• Create and automate reports to provide insightful data to the People Team and the wider business.
• Ensure the HR administrative processes are effective and efficient, providing recommendations and working with the People Operations Team Leader to implement improvements where necessary.
• Provide any other ad‑hoc support to the People Team including supporting on group‑wide HR projects as required.

Skills and experience

• Previous experience of working as an administrator within a HR team.
• Experience of using and maintaining a HRIS.
• Sound knowledge of HR processes and administrative tasks.
• Must demonstrate an unquestionable level of discretion, integrity and confidentiality.
• Excellent organisational and time management skills.
• Mature attitude with strong communication skills and the ability to liaise with a wide range of internal and external stakeholders.
• Meticulous attention to detail with first‑class written and verbal communication skills.
• Thrives in a fast paced and rapidly changing environment.
• Data gathering, analysis and reporting skills.
• Strong excel skills.

Benefits

• 33 days holiday, including bank holidays
• Personal health cash plan– claim back the cost of everyday healthcare such as dental and optical check‑ups
• Enhanced maternity, paternity, adoption and shared parental pay
• Life assurance at three times your basic salary
• Free breakfasts and fresh fruit
• A birthday surprise for everyone

What you can expect from us

At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customers and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company‑wide celebrations. We’ll also support your ongoing development through regular feedback and career planning. Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.

A bit about us

Activate Group is a fast‑growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey – repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK‑wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose & values

Our purpose underpins everything we do: Make someone’s bad day better. Our values define how we work with our team members, customers and suppliers:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm - make small improvements often.
• Win together – Be a team player. Win together, learn together, respect each other.