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- Tasks: Welcome visitors, manage calls, and assist with events and facilities.
- Company: Join a fast-growing team at Activate Group, where your role matters.
- Benefits: 33 days holiday, health cash plan, free breakfasts, and birthday surprises.
- Why this job: Make a real impact by ensuring smooth operations and enhancing client experiences.
- Qualifications: Strong communication skills, problem-solving abilities, and Microsoft Office knowledge.
- Other info: Supportive culture with career development and team celebrations.
The predicted salary is between 28800 - 43200 £ per year.
Location: Peterborough, Unit 2, Summit Park, Peterborough, PE7 8FD
Contract type: Permanent
About the role
We’re looking for an Office Administrator to join our team, and play a key role in ensuring client visits run smoothly, assisting with facilities management and company events planning. Activate Group is a growing UK business with nearly 1,000 team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Key responsibilities
- Welcome all visitors in a professional and friendly manner, ensuring any client visits are planned and resourced correctly.
- Deal with inbound calls to the reception phone and triage or transfer as necessary.
- Manage the administration of staff fob keys, post duties and deliveries.
- Assist with facilities management: overseeing the replenishment of stock; manager requests; external contractor requirements for the Group.
- Health & Safety weekly audit of the site.
- Administration duties including supporting the Operations team on a daily basis, working across all areas of the business.
- Work with the People Team on projects and tasks related to employee benefits, engagement activities and company events.
- Adhoc administration duties upon request.
- Maintaining high office standards. Ensuring all communal areas and meeting rooms are kept clean and tidy.
- Assisting with facilities needs across our AAR bodyshops.
Qualifications / Skills
- Exceptional communication skills, both written and verbal.
- Good problem-solving skills.
- Excellent time management skills and evidence of self-motivation.
- Good knowledge of Microsoft Office.
- Ability to build and maintain good relationships with customers and employees at all levels.
- Customer focused attitude and experience.
- Excellent attention to detail.
Benefits
- 33 days holiday, including bank holidays
- Personal health cash plan– claim back the cost of everyday healthcare such as dental and optical check-ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance at three times your basic salary
- Free breakfasts and fresh fruit
- A birthday surprise for everyone
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning. Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.
About us
Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone’s bad day better. Make it happen – Be accountable. Take the initiative, work fast, and do a great job. Strive for better – Be bold. Challenge the norm - make small improvements often. Win together – Be a team player. Win together, learn together, respect each other.
Office Administrator in Peterborough employer: Activate Group Limited
Contact Detail:
Activate Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Peterborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Activate Group's social media and website. Understanding their values will help you connect during the chat and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! Make sure you look professional and polished for your interview. First impressions matter, and looking sharp shows you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Office Administrator in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Office Administrator role. Highlight your communication skills and any relevant experience that shows you can manage client visits and support facilities management.
Showcase Your Skills: Don’t forget to mention your problem-solving abilities and time management skills. We want to see how you can handle multiple tasks and keep everything running smoothly in a busy office environment.
Be Personable: Since this role involves welcoming visitors, let your personality shine through! Use a friendly tone in your application to show us you’re customer-focused and ready to create a positive atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start the process of getting to know you better!
How to prepare for a job interview at Activate Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as managing client visits and handling inbound calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Office Administrator, exceptional communication is crucial. Prepare examples of how you've effectively communicated in previous roles, whether it's dealing with clients or collaborating with team members. Practising common interview questions can also help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully solved problems in a work setting. This could involve managing unexpected situations or improving processes. Highlighting your problem-solving skills will show that you can handle the dynamic nature of the role and contribute positively to the team.
✨Emphasise Your Attention to Detail
Attention to detail is key for an Office Administrator. Prepare to discuss how you've maintained high standards in previous roles, whether it's through managing office supplies or ensuring cleanliness in communal areas. Providing concrete examples will help illustrate your commitment to quality and organisation.
